The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via
Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your
order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: http://global.rakuten.com/en/help/payment/alipay_mobile.html
退货政策
Prohibited and Restricted Goods
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
Cancelation Policy
Please understand that we will not accept cancellation in any case for international orders.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax
Japan's consumption tax is not charged with overseas orders.
Consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order is completed), however, we will be sending you a confirmation e-mail mentioning the total bill amount with the consumption tax excluded.
Privacy Policy
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.