Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee
The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html
退货政策
【Returning the package was due to your personal preference】
We couldn't accept your package you returned due to your personal preference.
【Return inferior in quality goods】
We sincerely apologize for the inconvenience.
In the case of inferior in quality goods ,plese send us the photo of the fault part.
E-mail:online-rakuten@marks.jp
After we make sure the fault part,we'll return the price of inferior in quality goods you paid.
【When the package was not able to be picked up by personal reason】
Unfortunately, we do not re-send once the package is back in Japan.Therefore, if the package is already on the way back to Japan, we will refund you excluding the postage.You will need to make a new order, because the original order will be cancelled automatically once it gets back to us.Please note that the customer is responsible for all shipping charges of returned items.
美国。