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Total Shipping fees = EMS shipping fees + Back-order shipping fees from the manufacturer(It's limited to items with mentioning of "delivered directly from the manufacturer" in a item name or a item discription)
Items with mentioning of "delivered directly from the manufacturer" are delivered to foreign countries after items are backordered from a manufacturer to our store once.Therefore it requires backorder shipping charge.

[Caution]The electrical appliance which is being treated at our shop is only the Japanese specification.There is difference in the voltage at each country, so movement can't be guaranteed about use at Japan oversea.(The voltage for domestic use of Japan is generally 100 volts.)Please check it in a website of a manufacturer about the specification of the voltage.We will not accept any exchange/return/refund caused by customers.

 

Supported languages: Japanese ; English

Customer-support in English is only held by mails.
If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.
 

Customs Clearances and Duties

Import duties and taxes may be applied upon customs clearance into your country.  Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
 

Consumption Tax

Japan's consumption tax is not charged with overseas orders.Consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order is completed), however, we will be sending you a confirmation e-mail mentioning the total bill amount with the consumption tax excluded.
 

About delivery & shipping fees

■Caution
"Free shipping (送料無料)" is only available for orders delivered to address in Japan.


Total Shipping fees = EMS shipping fees + Back-order shipping fees from the manufacturer(It's limited to items with mentioning of "delivered directly from the manufacturer" in a item name or a item discription)
Items with mentioning of "delivered directly from the manufacturer" are delivered to foreign countries after items are backordered from a manufacturer to our store once.Therefore it requires backorder shipping charge.
日本語訳:送料合計はEMS送料+メーカーからの取り寄せ送料(メーカー直送の指定のある商品のみ)になります。「メーカー直送」の指定にある商品を海外へ発送する場合、一旦当店に商品を取り寄せてから海外へ発送致しますため、メーカーからの取り寄せ送料がかかります。

1)After order, an automatically reply will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due,and send back your confirmation by e-mail.

3)Your ordered items will be shipped out only after your payment is received.We ship ordered products after checking the contents, and performing an inspection.
 

Delivery Time

##BUSINESS DAYS MEAN NOT INCLUDED HOLIDAY###
Here is the estimate process day after payment confirm.
1)Order to MANUFACTURE (2-5 Business days.)
2)Deliver to over sea (1-2 Business day) At this time we will send you tracking number.
3)Reach to you (3-7 Business Day.DEPENDS ON YOUR COUNTRY DELIVERY TOO)
The faster you will get is around 6 business days.

BUT PLEASE UNDERSTAND SOME OF ITEM WILL TOOK MORE THAN 5DAYS TO ORDER FROM MANUFACTURE.
SOME OF THEM WILL TOOK MORE THAT 10 DAYS EVEN 1 MONTH.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
 

Delivery Method

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking - http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html
 

Shipping Fees

* All price are listed in Japanese Yen

・EMS

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en

#NOTE:
Some of product will need to pay domestic delivery and packaging fee as an additional payment.
 

Prohibited and Restricted Goods

■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

https://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS for information on other countries
 

Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

店铺介绍

公司名称 FUJIKIN Co., Ltd.
店铺名称 FUJIX
店铺地址 Koyanagicho11-13 Ibaraki-shi Osaka 567-0852
店铺电话 +81-072-637-0788
店铺传真 +81-072-637-0855

支付方式:

信用卡

本店接受以下种类的双币信用卡付款.

•Visa

•MasterCard

•美国运通卡

•JCB

•其他

PayPal

本店铺接受 PayPal付款。收到本店铺确认订单的邮件之后,请使用邮件中提供的PayPal收款链接付款。
请注意
*如果您没有在邮件中指定的时间内完成付款,您的订单将自动取消

Alipay

支付总额计算如下。
支付总额 = 商品价格 + 国际运费
在收到您确认订单信息的回复之后,我们会通过邮件发送支付宝支付链接。
请在链接过期之前点击进入支付宝安全支付页面并完成支付,以保证订购成功。
请在本页下方找到支付宝支付的分步讲解页面链接。
个人电脑:https://global.rakuten.com/en/help/payment/alipay_pc.html
移动设备/手机: https://global.rakuten.com/en/help/payment/alipay_mobile.html

发货方式:

国际邮政快递EMS

国际邮政快递EMS方便快捷,可以从日本寄送到超过120个国家和地区。EMS有专业有效的邮件追踪服务和发件方保价索赔选项,专业安全服务闻名全球。另外数据显示,EMS通过海关时被截留机率最低。从日本到绝大多数国家,EMS只需一周以内就可送到。请见运费表。

退货政策

 

Cancelation Policy

After you ordered, you will receive an e-mail with the correct shipping fees and total price from our shop. Once you agree to payment, we will not accept cancellation caused by customers.

[About Paypal/Alipay]
We will cancel your order if the payment had not been properly made until the due date.
 

Return and Refund Policy

There is a policy of a no refund, no exchange and cancellation for international shipping services. Please check your items, their size and colors if they are OK before purchasing.

We can not accept any return/refund caused by customers' preference, address unknown, overrun the storage period , and be seized by customs.

We are dealing with only Japanese specification products.
Foreign specification products and Japanese specification product are voltage and language different.
Please be careful whether corresponds to the voltage of your country.
 

About warranty in other countries outside of Japan

We apologize in advance for warranty in other countries outside of Japan. Basically, warranty valid only Japan. (unless, the manufacturer's warranty qualify outside of Japan as being warrantable.)

For orders from abroad, for whatever reason You can not cancel, returned goods after your order. Please understand that includes initial failure, failure, breakage failure, and all accident.

We do not handle the repair or maintenance of purchased products.
 

When your item is broken

when the item is damaged and delivered to the receiver,
the latter has to preserve the postal item in the current condition and make a statement
regarding the missing part of the package or damaged item in the local Post Office.

Please follow the procedure below.

1. Hold on to broken items, package and shipping materials.
They will be necessary when we apply compensation.
2. Visit the nearest post office with broken items, package, shipping materials and shipment invoice.
3. File a damage report at post office.
4. After the damage report is made, please send an email to our shop.
5. Later, we will shipping you new items.

Copyright(c)2014 Fujix Co.,Ltd All Right Reserved

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