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Please read this carefully before making an order.



***GUIDELINES***


We take day off during weekends and Japanese public holidays. Inquiries placed during this times will be responded to on the first working day.

We cannot accept any return/exchange for overseas orders.

"Free shipping (送料無料)" is only available for domestic orders from Japan.
We will charge shipping fee for overseas orders.

Rewards for writing the review is only for domestic customers

For international enquiries please contact us only by e-mail

Customs duty and other taxes may be levied when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.




---The flow from an order to dispatch. ----

1.
After receiving the order, we check for the item in our stock.
Our stocks are either from our warehouse or directly from the maker.
After we confirm the item, we will send you a confirmation email
Therefore, in some cases we will contact you in two to three days after you make the order.
We will also include the shipping fee in the confirmation email above.



2.
Once you receive our order confirmation email, please confirm the shipping fee and reply to us in order for us to proceed with processing the order x



3.
We will ship the ordered items within 3 business days after we receive your confirmation mail about the total bill amount including the overseas shipping fee.
For overseas delivery, we use EMS.


---------Payment method-----------

We accept the following credit cards and Union Pay

•Visa
•MasterCard
•American Express
•JCB

•Union Pay






店铺介绍

公司名称 TRANS FOOTWEAR CO.,LTD
店铺名称 Foot Time
店铺地址 Kawanishi Bldg 4F 1-16-15 Nishi Shinsaibashi Chuo-Ku Osaka City Osaka 540-0036
店铺电话 +81-6-4300-3275
店铺传真 +81-6-4300-3273

发货方式

国际邮政快递EMS

国际邮政快递EMS方便快捷,可以从日本寄送到超过120个国家和地区。EMS有专业有效的邮件追踪服务和发件方保价索赔选项,专业安全服务闻名全球。另外数据显示,EMS通过海关时被截留机率最低。从日本到绝大多数国家,EMS只需一周以内就可送到。请见运费表。

支付方式

信用卡

本店接受以下种类的双币信用卡付款.

•Visa

•MasterCard

•美国运通卡

•JCB

•其他

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment
via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Mobile/Smartphone: https://global.rakuten.com/en/help/payment/alipay_mobile.html

支付总额计算如下。
支付总额 = 商品价格 + 国际运费
在收到您确认订单信息的回复之后,我们会通过邮件发送支付宝支付链接。
请在链接过期之前点击进入支付宝安全支付页面并完成支付,以保证订购成功。
请在本页下方找到支付宝支付的分步讲解页面链接。
个人电脑:https://global.rakuten.com/en/help/payment/alipay_pc.html
移动设备/手机: https://global.rakuten.com/en/help/payment/alipay_mobile.html

退货政策

Sorry , we cannot accept any return/exchange for overseas orders.
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