FLOAT is the online shop of japanese life style.
Such as watches,accessories,watch cases . We specialize select our best products introduce you. We hope you enjoy browsing our online shop. If you can't find what you need, don't hesitate to E-mail us. We are looking forward to serving you.
You can cancel your order before we ship your parcel. While we dispatched your order, it is difficult for us to accept your cancellation or modification.
I got my parcel, but I don’t want to buy it. Can I return it?
We do not exchange or refund for change of mind, individual factors or incorrect products placed for a dispatched parcel.
I got a wrong product. Can you send me the correct one?
While we sent an incorrect, we will refund you the payment of the correct product.If the products sent are incorrect, please notify us within 48 hours of delivery by email.
The product has damage. Please send me a new one.
We strive ourselves to provide the best situation for the products and however, we cannot guarantee the postal delivery service. The products might get damage during the delivery process regardless of taking insurances.
If any damage is caused, please directly claim for insurance to the postal carrier and the local postal officer.