Cancellation after shipping products cannot be performed for overseas shipment.
We can not accept any return or exchange or refund caused by customers' preference.
1) After placing your order, an automatic reply will be sent to you.
Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2) You will receive an e-mail with the Total amount billed (Item amount + Shipping fee) from our shop, after placing your order. Please check the total amount then.
3) In the case of credit card payment, items won't be shipped if you send a cancellation mail within a day after you receive an order confirmation mail from our shop.
( If you don't send a reply to us, we will ship your items on dispatch date. )
In the case of PayPal payment, your ordered items will be shipped out after we confirmed your payment.
Customs duty and other taxes may be levied when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.
Please note there may be delayed depending on customs clearance and other various conditions of transportation.Please kindly understand.
Japan's consumption tax is not charged with overseas orders.
Consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order is completed), however, we will be sending you a confirmation e-mail mentioning the total bill amount with the consumption tax excluded.