We cannot accept any return/exchange on overseas orders(international addresses.). Please confirm the ordered commodity again.
Prohibited and Restricted Goods
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
Please understand that we will not accept cancellation in any case for international orders.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Japan's consumption tax is not charged with overseas orders.
Consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order is completed), however, we will be sending you a confirmation e-mail mentioning the total bill amount with the consumption tax excluded.
Shipping to Japan costs consumption tax.
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
For customers who ordered items for reservation, We will inform you the date of arrival of the item by e-mail.
Shipping will be calculated by weight. However, because there are no products Shipping fee to be sent by e-mail will be a substitute shipping fee.
As soon as the item arrives, I will inform you of the exact shipping fee.