We will not accept cancellation made by customers.
However, we will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
You cannot change the color, size, ... etc of the item once the order is confirmed.
Make sure the color, the size, and any other informations are correct before completing your order.
In case our customers refuse to receive ordered items, we would claim expenses on th sum of roundtrip shipping fee and 690 yen as packing fee.
This is applied to any cases our customers cannot receive items for a long time including when the address is unknown.
Notice when using shipping overseas
Send the packing to another country cost you shipping fee plus 690 yen for packing.
(Packing fee 690 yen.)
An extra which is noted to come with your items will not shipped to you when using shipping overseas. You may have seen statements: おまけ付(present), ポイント○倍(more service points), or 送料無料(free shipping fees), but these benefits will not be applied to shipping to overseas countries other than Japan.
Please note that product guarantee services will not be applied to the items shipped and used in countries other than Japan.
Thank you for your understanding and cooperation. If you have any trouble, please feel free to contact us.
* If your postal/zip code is other than a 7-digit number, please fill in your correct postal code in the remarks column.
(* 楽天のシステム上、桁数が違う等、正しい郵便番号が入らない場合がありますので、必ず備考欄に正しい郵便番号をご記入ください。)
Regret to say, we charge you additional fee (8 percent of the sum) accompany with overseas shipping. Than your for your cooperation.