【Return and Cancellation Policy】
There is a policy of a no refund, no exchange and cancellation for international shipping services. Please check your items, their size and colors if they are OK before purchasing.
【PayPal】 We accept PayPal as a method of payment if you bear PayPal fees. Here is the procedure for your PayPal payment.
1. Please choose PayPal as a payment method when ordering.
2. You will receive a notification of the total amount* to be paid from us via PayPal.
3. After you agree to pay via PayPal and we confirm our receipt of the total amount, your order will be shipped.
4. Please note that we assume you cancel your order if we do not receive the amount within 7 days after the notification of the total amount.
* The total amount includes your ordered items, delivery and PayPal fees.
PayPal fees are calculated as follows.
(Total amount of your ordered items and delivery fees) X 3.9% +JPY40 For example,
Total amount of your ordered items : JPY10,000- Delivery fees : JPY1,800- PayPal fees (10,000+1,800) X 3.9% + 40 : JPY500- Total amount to be paid via PayPal : JPY12,300-
【Countries other than the countries under Rakuten International Shipping Services】
We may accept international shipping for certain countries. Please let us know articles and their destination country so that we can check the possibility. Please note there are limitations and restrictions of international shipping for certain items and we may decline your requests.
【Customs duty and other taxes】
Customs duty and other taxes may be levied when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agent. Policies on these taxes vary in each country. Please contact the customs office at your county for more details.