Alipay Payment Process Flow: PC
Alipay Payment Process Flow: Mobile/Smartphone
|UnionPay||UnionPay Payment Process Flow|
|General notes||Import tax|
|*"Free shipping (送料無料)" is only available for orders delivered to address in Japan.
*Customer-support in English is only held by mails.
If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.
|*Customers must pay all additional charges for customs clearance.
*Japan's consumption tax is not charged with overseas orders.
|Cancellation and Return Policy|
|*We can not accept cancellation caused by customers' preference.
*We cannot accept any return/exchange on overseas orders.
|After Your Order||Delivery|
|1) After placing an order, an automatic reply will be sent to you.
Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop.
Please check the total amount then
3) After your payment is confirmed, your ordered items will be shipped out
However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand.
|*For overseas delivery, we use EMS.
*Please refer to EMS site for shipping fee by area or delivery time.
*We cannot ship if the shipping address registered in the order and real shipping address do not match.
|*We are taking the utmost care on our customers' personal information (address, name, e-mail address, etc.)
*Your personal information is only used for conducting business with us.