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NEW SYSTEM ORDER PROCESS
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In July 2018 We launched our NEW Shopping system!! 
From now on you will be able to see the shipping costs for your order during shopping at the checkout!
You will be able to choose from EMS or international e-packet options and then you can process your payment straight after via credit card.
You will NOT receive an email from us with the shipping costs unless you choose FEDEX.
There may still be a few mishaps or errors so please bear with us as we transition into the new system. If you experience any problems please email us at 

rakuten@e-tito.jp



If your page states "pending" then please do confirm the order by clicking the shipping option you would like. Your card will not be charged until we email you to confirm the final shipping costs.


FEDEX
If you choose the FedEx option then payment will not be taken straight away. We will confirm your final FedEX shipping cost via email and if you are happy with the cost then we will charge your card or send you a paypal link.
Please be aware that the FedEX cost may be different to the price displayed at the time of shopping

CREDIT CARD PAYMENT
Once you select your shipping option you can enter your card details. Your card will be charged straight away and can take up to 72 hours to appear on your bank statement.



PAYPAL
If you still want to use paypal then you will still need to wait for a paypal link email from our office.

PAYMENT COMPLETE
Once we receive payment and your order has been packed we will ship out your order.
When your order has been shipped you will receive a confirmation email with a tracking number included. 


Of course, you are free to email us anytime but this system should make our order process more straight forward.

We hope you will find the new system more convenient and we appreciate your patience during this transition period.

IMPORTANT INFORMATION

 
  • CREDIT CARD DECLINED: Please beware that we often get declined cards during payment, mainly because most banks automatically reject foreign card purchases without prior notification from the customer, due to fraud prevention. If you think this may apply to you, please contact your bank in advance to let them know that a Japanese company will be charging your credit soon. It saves a lot of hassle and email correspondence.
  • Shipping options are available from EMS, Fedex, E-packet.  Insured amount differs to the shipping way. EMS- 20,000yen/ Fedex- $100US/ E-packet- 6000yen. If you want to insure all your ordered items, please kindly ask but an additionally fee will be charged.
  • Generally we will confirm shipping costs on the same day the order is placed or the day after. ( If the order is received during working hours before 6pm on weekdays only, we are closed on weekends )

店铺介绍

公司名称 FELIX
店铺名称 Darts shop TiTO
店铺地址 Hakata-ku, Hakataekiminami, 3-2-20 Hakata Hakko Building Fukuoka-shi Fukuoka 812-0016
店铺电话 092-292-8744
店铺传真 092-292-3165

发货方式

FedEx ( Final cost will be confirmed via email )

FEDEX

If you choose FedEx then the final shipping cost will be confirmed via email. This means your card payment will not be charged until you have that you are happy with the shipping fee.

◆FedEx shipping fees may change and not be the same as reflected during the checkout phase.

Please note:
◆International out of delivery areas will incure surchages.
◆Shipping rate for items weighing more than 1kg will be based on the order size as well as weight.
◆Includes Tracking.
◆Including parcel insurance up to 100 US$ in the event of loss or damage to your order during delivery.
◆All import and duty taxes are subject to the customer's responsibility and vary between countries.

国际邮政快递EMS(Fees included)

国际邮政快递EMS方便快捷,可以从日本寄送到超过120个国家和地区。EMS有专业有效的邮件追踪服务和发件方保价索赔选项,专业安全服务闻名全球。另外数据显示,EMS通过海关时被截留机率最低。从日本到绝大多数国家,EMS只需一周以内就可送到。请见运费表。

邮政小包裹平邮 (Fees included)

邮政小包裹平邮服务只限2公斤以下的包裹。相比EMS,此项服务费用更低。请注意,平邮服务不能追踪邮件,也无法保价索赔,因此安全性相比EMS显著降低。如果发生丢件,店铺无法帮助买家索赔,买家将自行承担损失。另外,平邮所需时间也较长;如果着急收到商品,请勿选择平邮。具体运费因目的地不同变化。

International e-packet
  • A more economical international shipping method which is cheaper than EMS & FedEx but slower.
  • Parcels up to 2kg maximum.
  • Includes tracking.
  • Includes parcel insurance up to 6,000 JPY in the event of loss or damage to your order during delivery.
  • If you want parcel insurance for more than 6,000 JPY then please email us directly at rakuten@e-tito.jp. However an additional charge will be added .
  • See below for estimated delivery times.
  • "Pending" = usually means not available
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支付方式

信用卡




本店接受以下种类的双币信用卡付款.

•Visa

•MasterCard

•美国运通卡

•JCB

•其他

PayPal



●Total bill amount is: Total price of items + shipping fee 
  * In the case of using Rakuten Super points, total bill amount on 
  automatic reply mail from Rakuten Ichiba may be different. 
  Please check the mail from our shop for the correct amount.
 
●We will ship after the payment is settled. 
●You will receive an e-mail regarding the payment via PayPal. 
  Please click the link to the PayPal website on the e-mail, 
  and settle the payment within 7 days. 
●Please also be reminded that if we cannot confirm receipt of your payment 
  to our PayPal account 7 days after the above e-mail is sent, your order shall be 
  automatically cancelled. 
●An extra fee will add the amount to the occasion of transfer by the customer burden. 
●Any return or refund will not be accepted for overseas delivery 
  once order confirmation e-mail is sent out.
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退货政策

TERMS & CONDITIONS
 
  • CREDIT CARD DECLINED: Please beware that we often get declined cards during payment, mainly because most banks automatically reject foreign card purchases without prior notification from the customer, due to fraud prevention. If you think this may apply to you, please contact your bank in advance to let them know that a Japanese company will be charging your credit soon. It saves a lot of hassle and email correspondence.
  • Shipping options are available from EMS, Fedex, E-packet.  Insured amount differs to the shipping way. EMS- 20,000yen/ Fedex- $100US/ E-packet- 6000yen. If you want to insure all your ordered items, please kindly ask but an additionally fee will be charged.
  • Any return or refund will not be accepted after your order has been sent.
  • We will not be responsible for any damages or losses occurred during the delivery.
  • Please check your clothing items (size & color etc) carefully as we do not accept returns or refunds or exchanges once the order has been sent. 
  • The products may differ from the image shown online and is subject to change depending on the manufacturer, without notice. We ask for your understanding.
  • The customer is responsible for any customs tax charged on their parcel when it is processed in your country, so please be familiar with your own country’s laws/policies.
  • Any and all import or duty taxes are the responsibility of the customer. Please check with your import tax office in your country.
  • Please note that the consumption tax is charged as a handling fee for international orders.
  • Generally we will confirm shipping costs on the same day the order is placed or the day after. ( If the order is received during working hours before 6pm on weekdays only, we are closed on weekends )
  • You can place an order as a guest or login into your Rakuten account. Rakuten account holders can collect points with each purchase. 1 point = 1 JPY. You can use points as money when making new orders.Rakuten account holders have the option to change payment method by themselves at any stage before payment is taken.
  • The search tool on our page is more effective when only 1 word is entered. Searching more than 1 word does not always work out well.
  • If you have any queries at all, feel free to write to us directly Email : rakuten@e-tito.jp

 
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