About the business days:
Business days: A weekday Monday-Friday.
About a contact:
Customer-support in English is only held by e-mails. If you call us for customer-support in English, sorry that we can't provide you with enough support. Therefore, please send e-mails if you want to contact us in English.
an auto-translation tool to communicate in languages other than Japanese. We apologize for your inconvenience if there's some wrong translation.
e-mail:
compmoto-r@shop.rakuten.co.jp
Additional import duties and taxes may be charged on customs clearance into your country.
Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.