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About the business days:
Business days: A weekday  Monday-Friday.

About a contact:
Customer-support in English is only held by e-mails. If you call us for customer-support in English, sorry that we can't provide you with enough support. Therefore, please send e-mails if you want to contact us in English.
an auto-translation tool to communicate in languages other than Japanese. We apologize for your inconvenience if there's some wrong translation.
e-mail:compmoto-r@shop.rakuten.co.jp

Additional import duties and taxes may be charged on customs clearance into your country.
Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.

店铺介绍

公司名称 COMPMOTO, Inc.
店铺名称 COMPMOTO
店铺地址 Izumino 2-14-11 Hirosaki-shi Aomori 036-8164
店铺电话 0172-89-1411
店铺传真 0172-87-7038

发货方式

国际邮政快递EMS

国际邮政快递EMS方便快捷,可以从日本寄送到超过120个国家和地区。EMS有专业有效的邮件追踪服务和发件方保价索赔选项,专业安全服务闻名全球。另外数据显示,EMS通过海关时被截留机率最低。从日本到绝大多数国家,EMS只需一周以内就可送到。请见运费表。

支付方式

信用卡

本店接受以下种类的双币信用卡付款.

•Visa

•MasterCard

•美国运通卡

•JCB

•其他

银行转账

本店铺接受银行转账方式的付款。收到本店铺确认订单的邮件之后,请以银行转账的方式支付订单款项。收款方信息也将在确认邮件中提供。

请注意
*所有支付款项均以日元结算,兑换汇率以您所在地区当地银行牌价为准
*如果您没有在邮件中指定的时间内完成付款,您的订单将自动取消

退货政策

Cancellation Policy:
We can not accept cancellation caused by customers' preference.
We will cancel your order if your payment can not be confirmed by the due date.
Depending on delivery country and product, the items may be restricted to be imported by the law.
if these things were revealed after arrangements of goods, I'll cancel the order.
When your order item was out of stock, I'll cancel the order, and it's repaid.

Return Policy:
In general, returns are not accepted at the customer's convenience.
We aren't accepting return after arrangements of goods and an exchange at all.
Whether it's a product which matches the use environment confirm whether they're the goods a customer wants, and please order.
The manufacturer guarantee isn't being supported in our company.
Even when the goods at which I have arrived were bad, it isn't possible to support it.
Please check the goods sufficiently by a manufacturer home page and formal catalog using Article Number code and the manufacturer model number, etc. before an order.
If the products was damaged when you received a parcel, please claim it to nearest post office.
 
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