[Regarding Return and Cancellation]
We do not accept refund, exchange and cancellation in any case for international shipping services.
We do not accept cancellation and change of advance order.
We also do not accept change and cancellation, when we hold the shipment as customer’s request.
Please check item’s size, colors, design and so on before ordering.
[Regarding defective product]
If there is a defect in the product, like, please contact us within 3 days of arrival by e-mail.
And, please add a photo of the defective part of an e-mail to us.
More than four days from the goods arrival only commodity defect can not be accepted.
Thank you very much for the kind understanding.
-How to order from outside Japan –
F.A.Q.(Frequently and questions)
1. How much are the shipping costs?
Shipping is calculated based on weight after the order has been confirmed.
Once shipping costs have been confirmed and the final bill decided, we will contact you via e-mail.
2. How many days will it take until the goods arrival?
We will take one week from five days to arrive.
There are cases where it takes more than by Customs.
3. Can you after delivery returned goods?
Returns can not be basically.
4. Order out of stock items, do you contact us possible?
Please contact us, we will check the stock with the manufacturer.
As soon as the presence or absence of stock get confirmation, we will contact you by e-mail.
Because it creates a page customers only when the we will so that it can be ordered from there.