Thank you very much for watching our products. We are an off-licence shop established in 1922 in Gifu, Midland of Japan.We are one of the few off-licence shops which sell and dispatch whisky to the overseas customers from Japan via Rakuten Global. We have a good deal of experience in shipping our products worldwide. We offer customer service via email both in English and French. We carefully deal with fragile items when dispatching and we do our best to sort out any queries or worries that the overseas customers may have.
We can handle with accidents such as breakage, other damages and losses in transit speedily. Please rest assured that you will receive your order safely and enjoy the ease and comfort of buying whisky directly from Japan even if you are a new customer.
We dispatch your item(s) via EMS (International Express Mail Service ) or e-packet (cheaper method). We cannot ship parcels by surface mail.
Please rest assured that Japan's Consumption Tax is not charged for the overseas customers.
We will send you an email confirming the total amount to be paid after we pack the item(s), measure weight and calculate the postage. Please reply to us to confirm if you would like to proceed with the order or rather cancel it.
As for payment methods, we recommend PayPal as the safest payment method for the overseas customers. If you wish to pay via PayPal, please click [CHANGE] below [Payment Information] and select [PAYPAL] from [Additional Payment Options].