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​​WE WELCOME FOREIGN BUYERS

Thank you very much for ​watching our products. We are an off-licence shop established in 1922 in Gifu, Midland of Japan.We are one of the few off-licence shops which sell and dispatch whisky to the overseas customers from Japan via Rakuten Global. We have a good deal of experience in shipping our products worldwide. We offer customer service via email both in English and French. We carefully deal with fragile items when dispatching and we do our best to sort out any queries or worries that the overseas customers may have. We can handle with accidents such as breakage, other damages and losses in transit speedily.

Please rest assured that you will receive your order safely and enjoy the ease and comfort of buying whisky directly from Japan even if you are a new customer. We dispatch your item(s) via DHL.EMS and e-packet are not available for shipping whisky because they do NOT ship alcoholic beverage over 24%ABV. Also we cannot ship parcels by surface mail.

Please rest assured that Japan's Consumption Tax is not charged for the overseas customers. We will send you an email confirming the total amount to be paid after we pack the item(s), measure weight and calculate the postage. Please reply to us to confirm if you would like to proceed with the order or rather cancel it.

As for payment methods, we recommend PayPal as the safest payment method for the overseas customers. If you wish to pay via PayPal, please click [CHANGE] below [Payment Information] and select [PAYPAL] from [Additional Payment Options].
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NOTICE : WE CAN NOT SHIP WHISKY TO MAINLAND CHINA .
​​
​​不可以到中国的发送
我们暂时不能运到中国


We ship our products to AUSTRALIA, EU, UK,SIngapore,Malasia, Thailand......(except to the countries where import of liquor is prohibited)!!!​​
ICHIRO'S MALT......
The road was made from now gone HANYU Distillery to the new born CHICHIBU Distillery

 

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​​We recommend using PayPal for international orders.
After your order was placed, we will weigh the package and let you know the total amount of your payment. (the item cost and the shipping cost plus insurance).
We will create the PayPal payment page for you at the same time and give you the URL to that page by email.
If you would like to know the exact shipping cost before placing an order,
please ask us by email.
●Total bill amount is: Total price of items + shipping fee   
* In the case of using Rakuten Super points,  
total bill amount on automatic reply mail from Rakuten Ichiba may be different.    
Please check the mail from our shop for the correct amount.

●We will ship after the payment is settled.
●You will receive an e-mail regarding the payment via PayPal.  
Please click the link to the PayPal website on the e-mail,
and settle the payment within 7 days.
●Please also be reminded that if we cannot confirm receipt of your payment  
to our PayPal account 7 days after the above e-mail is sent,  
your order shall be automatically cancelled.

●Customs duty and other taxes may be levied when the shipment reaches your country.  
If applicable, please pay those costs directly to the delivery agents or the customs office.
  Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.
●Any return or refund will not be accepted for overseas delivery  
once order confirmation e-mail is sent out.
●Please keep a copy of your payment.
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