Delivery type, shipping destination area, purchased item quantity, weight varies.
We have been informed after confirming your order details at the shop.
Please check absolutely the contents of the mail from the shop.
When importing goods, customs duties and other taxes may occur.
Customs duties, import consumption taxes vary from country to country, it may become subject to tax.
When your order is not specific tax amount and the like have been finalized, but it is determined at the time of customs clearance. If you are taxable, please pay directly with a delivery agency or customs.
For customs duty and import consumption tax, please confirm with tariff website etc.
Weekdays 9: 00-17: 00 (Japan time) In order to manage the contents of the contact with the customer, the contact method will be only the correspondence of the mail.
Regarding regular holiday, please check with the shop's calendar.
Mail sent to the shop outside business hours will be a reply within business hours.
It takes about 1 week to ship after checking your order at the shop.
By delivery service rules, please be careful as the date and time to deliver is limited.
If, even if you did not receive the goods, refund service does not conduct. The shipment is Tuesday. Normal temperature transport ⇒Luggage will be delivered by Thursday of the same week ~ Tuesday of the next week. Refrigerated transportation ⇒Luggage will be delivered by Thursday or Friday of the same week.