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일본의 모든 것을 쇼핑하세요. 당신이 있는 곳을 포함해, 전 세계로 배송해 드립니다.



 

 Customer Service

Customer-support in English is only held by mails.
If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.


about Order
1) After placing an order, an automatic reply will be sent to you.
Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.

2) After the automatic reply, When we checked your order,you will receive an e-mail [Notice about Shipping Fee] from our shop with the officially fixed money amount .
Please check the total amount then
3) After your payment is confirmed, your ordered items will be shipped out

However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand


【NOTE】
Additional import duties and taxes may be charged on customs clearance into your country.

Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package

Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as the fee for handling overseas shipping

Free shipping of the display is only delivery to Japan.
The Shipping fee will determined by the weight of the ordered items.
This weight is total by the order items and its packing.

We sell the product on multiple markets both domestically and overseas.
Because of this, it sometimes sells out after it has been ordered.

 

판매자 개요

회사 이름 apworld Inc.
판매자명 WORLD WIDE MARKET
판매자 주소 Shinhama Machi1-38 Yatsushiro-shi Kumamoto 8660031
판매자 전화번호 +81-9-6532-1681
판매자 팩스 번호 +81-9-6532-1631

배송 옵션

일본 우체국EMS(국제특급우편)

고객님께서 주문하신 상품은 일본 우체국의EMS(국제특급우편)를 통해 발송될 예정입니다. EMS는 전세계(120개국이상) 우체국 간에 특별 우편운송망을 통해 빠르고 안전하게 우편물을 배달할 수 있습니다. 그리고 고객님은 국제적으로 연결된 전산망을 통해 고객님께서 주문하신 상품의 배송상황을 조회할 수 있으며 1주일내에 배송될 것입니다. 예상 배송비 보기

일본 우체국의 소형포장물

고객님께서 주문하신 상품은 일본 우체국의 소형포장물을 통해 배송될 예정입니다. 소형 물품(최대 2kg까지)을 EMS(국제특급우편)나 소포보다 저렴하게 보낼 수 있습니다. 소형포장물은 EMS처럼 추적&화물보험(별도가입필요)이 포함되어 있지 않지만 해외배송에 있어서 저렴하고 경제적인 방법입니다. 목적지에 따라, 배송기간은 상이합니다.

결제 옵션

신용카드

신용카드 또는 체크카드 결제가 가능합니다.

이용 가능한 신용카드/체크카드 :

•Visa

•MasterCard

•American Express

•JCB

•기타

PayPal

PayPal(페이팔) 결제가 가능합니다. 주문확인 메일을 받으신 후, 페이팔 결제를 진행해 주세요.
유의사항
*메일에 기제된 기한까지 페이팔 결제가 확인되지 않을 경우, 주문은 자동적으로 취소됩니다.

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment
via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Mobile/Smartphone: https://global.rakuten.com/en/help/payment/alipay_mobile.html

반품 정책

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【Cancellation Policy】
・Please understand that we can not accept cancellation for overseas orders.

・We can not accept cancellation caused by customers' preference.

・We will cancel your order if your payment can not be confirmed by the due date.

・Please note that we do not accept any cancelation or changes for alipay payment after the payment has been confirmed.
Thank you for understanding.

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【Return and Refund Policy】
We cannot accept any return/exchange on overseas orders.

・We can not accept any return/refund caused by customers' preference.

・Please make sure not to make any wrong order.

*If a customer would like to return an item at their own convenience, we ask that they be aware of the following points.

-All shipping costs are the responsibility of the customer.
-Ten percent of the product price will charged as a handling fee for the returned item.
-Once a returned item has arrived at our company, refunds will be carried out in the following ways.

[Refunds]
*When paying through AliPay or Paypal
Refunds will be made via bank deposit transfer. (A separate 1,000 yen transfer fee will be charged in this case.)

*When paying with a credit card
The entire amount will be refunded temporarily, but we will recharge your credit card with the shipping charges and processing fees afterward.
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WORLD WIDE MARKET

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