For general questions:
For questions about a specific item:
|회사 이름||NAKED Co., Ltd.|
|판매자 주소||3-143 Motomachi Koka-dori, Chuo-ku Kobe-shi Hyogo 650-0014|
|판매자 팩스 번호||+81-78-325-3910|
신용카드 또는 체크카드 결제가 가능합니다.
이용 가능한 신용카드/체크카드 :
|Return Policy||We do not accept any cancellation, return or refund after shipping except when the package is undeliverable and returned to us after the expiration of the hold period of the carrier or customs. (In such case, your order will be cancelled and the item price excluding the shipping fee will be refunded after the package has been returned to us.)|
|Duties and Taxes||Customs duties and other taxes may be charged on your item(s) by the customs of your country. These charges are not included in the delivery fee and you must pay the required amount to the deliverer or the customs office.|
|Loss and Damage||We are not responsible for any loss, theft or damage during delivery. However, Japan Post EMS has its own insurance program for such cases. Although you need to make a claim by yourself to the EMS operator in your country, we are willing to offer you the required documents such as a duplicate of the shipping label as far as possible.|
|Sales Tax||There is no deduction of Japan's sales tax, which is included in the item prices. The same amount as the tax will be charged as a handling fee for international shipping.|
|Deliverable Locations||We only ship to East Asia, North America, Singapore, Australia, and New Zealand.
We do not ship to hotels or any other temporary addresses in case of delay in delivery.
In some countries, PO Boxes are not available as a shipping address of EMS.
|Up to 500g||1,400yen||2,000yen||2,200yen|
|Up to 600g||1,540yen||2,180yen||2,400yen|
|Up to 700g||1,680yen||2,360yen||2,600yen|
|Up to 800g||1,820yen||2,540yen||2,800yen|
|Up to 900g||1,960yen||2,720yen||3,000yen|
|Up to 1.0kg||2,100yen||2,900yen||3,200yen|
|Up to 1.25kg||2,400yen||3,300yen||3,650yen|
|Up to 1.5kg||2,700yen||3,700yen||4,100yen|
|Up to 1.75kg||3,000yen||4,100yen||4,550yen|
|Up to 2.0kg||3,300yen||4,500yen||5,000yen|