일본의 모든 것을 쇼핑하세요. 당신이 있는 곳을 포함해, 전 세계로 배송해 드립니다.

About the business days:
Business days: A weekday  Monday-Friday.

About a contact:
Customer-support in English is only held by e-mails. If you call us for customer-support in English, sorry that we can't provide you with enough support. Therefore, please send e-mails if you want to contact us in English.
an auto-translation tool to communicate in languages other than Japanese. We apologize for your inconvenience if there's some wrong translation.
e-mail:e-bear@shop.rakuten.co.jp

Additional import duties and taxes may be charged on customs clearance into your country.
Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.

판매자 개요

회사 이름 e-bear, Inc.
판매자명 e-bear
판매자 주소 Izumino 2-14-11 Hirosaki-shi Aomori 036-8164
판매자 전화번호 +81-172-87-8350
판매자 팩스 번호 +81-172-87-8350

배송 옵션

일본 우체국EMS(국제특급우편)

고객님께서 주문하신 상품은 일본 우체국의EMS(국제특급우편)를 통해 발송될 예정입니다. EMS는 전세계(120개국이상) 우체국 간에 특별 우편운송망을 통해 빠르고 안전하게 우편물을 배달할 수 있습니다. 그리고 고객님은 국제적으로 연결된 전산망을 통해 고객님께서 주문하신 상품의 배송상황을 조회할 수 있으며 1주일내에 배송될 것입니다. 예상 배송비 보기

결제 옵션

신용카드

신용카드 또는 체크카드 결제가 가능합니다.

이용 가능한 신용카드/체크카드 :

•Visa

•MasterCard

•American Express

•JCB

•기타

PayPal

PayPal(페이팔) 결제가 가능합니다. 주문확인 메일을 받으신 후, 페이팔 결제를 진행해 주세요.
유의사항
*메일에 기제된 기한까지 페이팔 결제가 확인되지 않을 경우, 주문은 자동적으로 취소됩니다.

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html

계좌이체

계좌이체를 통한 결제가 가능합니다. 주문확인 메일을 받으신 후, 메일에 명시된 은행 계좌로 이체바랍니다.

유의사항
*모든 결제단위는 일본 엔 입니다. 적용 환율은 거래은행을 통해 확인하실 수 있습니다.
*메일에 기제된 기한까지 계좌이체가 확인되지 않을 경우, 주문은 자동적으로 취소됩니다.

반품 정책

Cancellation Policy:
We can not accept cancellation caused by customers' preference.
We will cancel your order if your payment can not be confirmed by the due date.
Depending on delivery country and product, the items may be restricted to be imported by the law.
if these things were revealed after arrangements of goods, I'll cancel the order.
When your order item was out of stock, I'll cancel the order, and it's repaid.

Return Policy:
In general, returns are not accepted at the customer's convenience.
We aren't accepting return after arrangements of goods and an exchange at all.
Whether it's a product which matches the use environment confirm whether they're the goods a customer wants, and please order.
The manufacturer guarantee isn't being supported in our company.
Even when the goods at which I have arrived were bad, it isn't possible to support it.
Please check the goods sufficiently by a manufacturer home page and formal catalog using Article Number code and the manufacturer model number, etc. before an order.
If the products was damaged when you received a parcel, please claim it to nearest post office.
 
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