일본의 모든 것을 쇼핑하세요. 당신이 있는 곳을 포함해, 전 세계로 배송해 드립니다.

Welcome to COSMEBOX     Rakuten SOY 2014 "Beauty, Hair Care & Nail Care Category Prize" WINNER!
Thank you for being a COSMEBOX customer!
樂天市場2014年 "美容,美发及美甲护理类别奖" 授獎!
感谢您成为一个COSMEBOX客户!
The "Automatic Reply" is not an "acceptance e-mail".  (Japanese notation:自動配信メール)
Even if you replied to the automatic delivery of e-mail, we cannot confirm. Please contact e-mail address of our shop (
cosmebox@shop.rakuten.co.jp) if you have any such change or cancel.
About COSMEBOX International Shipment

Usually, we will accept by the next business day when you are the order.
After stock confirmation of the ordered item , we will send you an email with the shipping fee and total price. Please check the total amount of order.
Your ordered items will be shipped out the following business day when your order confirm email is received. You will have to wait for 3-7 business days if by inrushing of orders, the stock of the product is missing temporarily. For large quantity orders, Every effort should be made to check in advance the delivery date in an emergency.
Please check the following details.
About of product stock situation
The product containing the stock number, the re-arrival of in a short period of time is the commodity very difficult. (Missing goods manufacturers, discontinuance of making, and handling end etc) Product with the regular to arrival not has indicate the inventory number. Also will continue to strive to shortage does not occur as much as possible, There is the case that quantity is temporarily insufficient, such as concentration of the order, and you wait until the arrival. Please understand it beforehand.
* The re-arrival time is required about a few days~ one week . Arrival due date will vary by manufacturer, please contact us If you want to get more detailed date is required.

* Insofar as you ordered an "order product", it have been described as "3-7 business days(usually)" of page.


EMS(Express Mail Service)

■Target
Rakuten International Shipping Services (Please write down your address in English)
* Some languages like Chinese or Russian often get garbled in our system.

■NB
Please choose the "EMS" if would like to overseas delivery.
Shipping fee will be advised from our shop after your order confirmation.
Shipping fee is set with respect to each weight, the following list of charges will be applied. Please refer to the field of EMS.
Products that are described as "free shipping" is a notation in Japanese domestic shipping for all. In the case of overseas delivery is wholly paid by the customer.

Shipping fee

* It is not available for delivery to Japan.
* It supports current the "Credit card and PayPal only" if you would like overseas delivery in our shop. Sorry, we will be cancel the order when there is order other than Credit card and PayPal.
* You CANNOT change the information on the card that was finalized once. (It can not modify the card information in our shop.) If you wish to change the card information, please re-order with correct card information.
* Due to the increasing number of fraudulent transactions with unauthorized use of credit card, we may request to change the payment method to PayPal, especially for new customer and the customer who bought a high price products. Please remind it.

 
IMPORTANT: If you use Debit Card, it is handled in each case;
When we check whether your card can pay, and the order changes, etc. (credit limit and enter the shipping fee) It was done, and payment history is remained. It will be refunded in each case from your financial institution.
"Please refrain from use of debit card if customers think to inconvenience caused by being debited money, even temporarily."
(It is about the repayment of credit card, but timing is different depending on the card company you use. Please inquire directly to the card company you are using since we do not know the timing of the refund.)

* Customers must pay all additional charges for customs clearance. (Customs duty and other taxes may be levied when the luggage reaches your country. )
For details, please contact the customs office of your country.
IMPORTANT: Please be advised that we CANNOT undervalue the declared amount or list a specific value on the invoice upon customer's request.
We CANNOT mark the items as "Gift" or other categories than merchandise.
* About the shipping fee, it is calculated after items are packed, so we can't tell you
the shipping fee before you are order it.
* Sorry, but is not supported by SAL etc. shipping methods other than EMS.
* Please check this page about item stock and shipping.
https://www.rakuten.ne.jp/gold/cosmebox/zaiko-en.html
* Our shop do not offering bulk discount, all products are selling for only market price.
(If you order a lot from our shop, we can't lower the price.)



【The flow of from order to shipment】

1)After order, an automatically reply in Japanese or English will be sent to you.
Please note that the shipping fees not mentioned in this email.
* The "Automatic Reply" is not an "acceptance e-mail". Even if you replied to the automatic delivery of e-mail, we cannot confirm. Please contact e-mail address of our shop (cosmebox@shop.rakuten.co.jp)
if you have any such change or cancel.

2)After stock confirmation of your order product, we will send you an email with the shipping fee and total price.
If you have have you choose a credit card payment, make the authorization decision processing (credit limit) whether you can use normally at this time. We will contact you by e-mail if the card is a payment error. * mail title:決済エラーのお知らせ-Settlement error-
If you have you select the PayPal payment, e-mail about the PayPal payment you will receive separately in addition to the reception desk email. Please click the link to the PayPal website on the e-mail, and complete the payment within 14 days.
Please check [The payment] to know the detail about PayPal.
* If our store is crowded so it takes time to send acceptance mail.
Thank you to advance order it on understanding the above-mentioned notes.

3)Your order will be shipped out by the next business day when we send the "acceptance mail".
If you have you select the PayPal payment, we will ship to next business day the payment is complete.
Please confirm that we will send you an email with writing luggage number when the shipment is complete. And we will inform you the link for the track of EMS.

* We are sending an email "コスメボックス(cosmebox)」ご注文受付完了" before shipping.(Notice of postage etc.)
We are responding on the assumption that you have confirmed our email.
* If you want to know the shipping fee before shipping, please let me know by the email or put the comment on the order form. It can not respond to if not stated.
* If you have purchased really high commodity, it is likely to the postage verification by the judgment of our shop.
* Period layaway of goods is up to 2 weeks.
It will be canceled automatically if there is no contact for more than two weeks such as for shipping confirmation.
* About the postage confirmation of the order before accepting, please refrain as much as possible.
* The luggage was once the shipment, it CANNOT be stopped.
If you want a change or cancellation, please contact invariably prior to shipping.
We cannot accept to change or cancellation after completing shipment.
* Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as the fee for handling overseas shipping.

The delivery time is estimated to be approximately 3 business days ~ 1 week after shipment. Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
* The arrival date and time CANNOT be designated.
If perchance item was damaged:
-Please you still have your broken items and all packing materials(air packing, box) we used, it is possible to claim the fee of broken item to EMS.
* If you have not remained a box, etc., cannot be compensation.

★About products that can not shipping
Our store is to shipping by EMS (airmail), so products of the following types cannot be shipped.
Any relevant product here we will cancel, if our customers ordered.
【The main undeliverable Product Type】
○Corresponds to the contraband of countries
○Spray cans
○The thing with the volatile, strong commodity flammable
○Products with high ethanol content and alcohol
<Concrete example>
Hair spray(Other spray cans overall product), deodorant, perfume, nail polish,
nail glue,eyelash adhesive, Double eyelid cosmetics(eye putti),battery, bleach, etc.

If you have purchased "the products concerned", we will cancel the product.
* You will be notified that when we send an acceptance e-mail.


 
* Notes on delivery delay and stop underwriting
○For auditing strengthening of Russia and Italy customs, transport of luggage is delayed seems.
○Contact that there is a risk of delivery delay due to the rapid increase of the import mailpieces are also describes China some areas.Area is as follows.
Anhui(安徽省)Fujian(福建省)Henan(河南省)
Jiangsu(江蘇省)Jiangxi(江西省)Shanghai City(上海市)
Zhejiang(浙江省)Shangdong(山東省)

○Country where the underwriting stop area
Ukraine:Sevastopol and the Crimea(Zip code areas 95000-99999)
Because due to the influence of the domestic situation, the delivery of mail is difficult, It has stopped underwriting.

Please note when ordering.

 Shop Overview
Shop Name COSMEBOX
Shop Address 5-1-10 Omichi Machi Oita City Oita, Japan
Contact Information cosmebox@shop.rakuten.co.jp
* We are not accepted telephone inquiry. Please contact us by e-mail. We apologize that our shop's Customer Service is only available in Japanese and English only.

판매자 개요

회사 이름 COSMEBOX Co.,Ltd
판매자명 COSMEBOX
판매자 주소 5-1-10 Omichi Machi Oita City Oita 870-0822
판매자 전화번호 097-543-1871
판매자 팩스 번호 097-546-6366

결제 옵션:

신용카드

신용카드 또는 체크카드 결제가 가능합니다.

이용 가능한 신용카드/체크카드 :

•Visa

•MasterCard

•American Express

•JCB

•기타

PayPal

PayPal(페이팔) 결제가 가능합니다. 주문확인 메일을 받으신 후, 페이팔 결제를 진행해 주세요.
유의사항
*메일에 기제된 기한까지 페이팔 결제가 확인되지 않을 경우, 주문은 자동적으로 취소됩니다.

Alipay

Alipay payment
The total Alipay payment amount is calculated as follows:
  Total order amount + shipping costs

●In addition to the order confirmation email, customers will receive an email regarding Alipay payment once shipping costs have been determined.
(After stock confirmation of the order product , we will send you an email with the shipping fee and total price.)
Customers should access the Alipay website via the link contained in this email and pay within the designated 14-day payment period. Orders will be shipped the next business day following receipt of payment.
We will ship to next business day the payment is complete.
* COSMEBOX checks 3:00 pm every weekday to see if payment has been received.
●COSMEBOX will cancel all orders that have not been paid for within the designated 14-day payment period.
●Customers may be charged with additional Customs related fees in the case of international orders.
Please pay the Customs Office or the delivery service in the case that such fees apply. Customs practices differ depending on the country where the order will be delivered. Customers who would like further information should direct any inquiries to the Customs Office. 

Please check the payment process from the link at the bottom of this page.
Alipay Payment Process Flow: PC
Alipay Payment Process Flow: Mobile/Smartphone

所需付费的总金额为下记。
  商品金额合计 + 送费

●送费确定后,将会向客户发送订单接受的确认Mail及相关支付宝付款事项的Mail。 从Mail上点击地址进入支付宝的网站,请在14天以内办完汇款手续。 在确认完款进了后的第二个工作日会发出您所订的货物。
●14天以内若无进款的话,所订的订单将会被取消。
●海外货运,有时还会有另外需支付海关税手续费的情况,该当情况下,请向运输公司或海关机构付费。 海关税因各国不同,详情请咨询各进货国的海关机构。

请在本页下方找到支付宝支付的分步讲解页面链接。
个人电脑
移动设备/手机

배송 옵션:

일본 우체국EMS(국제특급우편)

고객님께서 주문하신 상품은 일본 우체국의EMS(국제특급우편)를 통해 발송될 예정입니다. EMS는 전세계(120개국이상) 우체국 간에 특별 우편운송망을 통해 빠르고 안전하게 우편물을 배달할 수 있습니다. 그리고 고객님은 국제적으로 연결된 전산망을 통해 고객님께서 주문하신 상품의 배송상황을 조회할 수 있으며 1주일내에 배송될 것입니다. 예상 배송비 보기

반품 정책

Return/Cancellation Policy
Please check surely goods when luggage arrive. To confirmation at the time of arrival will be subject to compensation.
*Please contact me within one week from delivery  completion (if damaged or the wrong commodity).

●We CAN NOT accept any return/refund caused by customers' preference basically.
(We cannot accept any cancellations or returns of purchased items  after the shipment basically.  Please acknowledge it beforehand.)
Please feel free to contact us in advance for any questions about merchandise before making a purchase.
We will cancel your order if the payment has not been properly made until the due date.

 

COSMEBOX

4.53 (21,281)
 
  Pickup Categories
 >Make-up item
 >Skin CareMask
 >Sunblock & UV Care
 >Body Care
 >Hair Care & Hair Dye
 >Dental Care
 >Stockings
Hours:
9:00~17:00 on weekdays
Contact us by email,
information@cosmebox.com

* Please do not reply to mail of delivered automatically.
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