고객님께서 주문하신 상품은 일본 우체국의EMS(국제특급우편)를 통해 발송될 예정입니다. EMS는 전세계(120개국이상) 우체국 간에 특별 우편운송망을 통해 빠르고 안전하게 우편물을 배달할 수 있습니다. 그리고 고객님은 국제적으로 연결된 전산망을 통해 고객님께서 주문하신 상품의 배송상황을 조회할 수 있으며 1주일내에 배송될 것입니다. 예상 배송비 보기
신용카드 또는 체크카드 결제가 가능합니다.
이용 가능한 신용카드/체크카드 :
Cancellation and Return Policy
We cannot accept any cancellation after your items that have entered shipping process.
You cannot return your items you ordered, because you are not satisfied.We do not refund without any particular reason such as the items have already damaged or wrong items have been delivered.
In the case of damaged or incorrect goods, we sincerely apologize. Please contact us by email.
About delivery & shipping fees
1) You will receive an automatic reply from Rakuten Global Market.The total amount that mentioned in that email doesn’t includes the shipping fee yet.We will let you know the shipping fee later, so please wait for the email from our store.
2) When you receive the email from our store, please check the total amount including the international shipping fee. Then send us your confirmation email.
We will charge the total billed amount from your credit card only after receiving the e-mail from you.
3) After we receive your confirmation e-mail, the items you ordered will enter shipping process. Please confirm the details and reply as soon as possible.
※After your order, if you do not receive mail from our shop within 3 days, please check the settings of your e-mail.
Please make sure that you can receive mail from "@mf.rakuten.ne.jp" and contact us by e-mail.
※If we have not received your confirmation e-mail within 2 weeks from your order, the order will be cancelled. Thank you for understanding.
4) After shipment is made, you will receive the EMS tracking number by e-mail.
With the EMS tracking number, you can check the delivery status at the site below. EMS tracking service