■Please Read: our flow from acceptance of your order to shipment
Step1) Soon after your order you will receive a confirmation from Rakuten（Autmatic reply）.Your order has not been confirmed yet at this point.
Step2) Within 5 business days, you will receive an e-mail from our shop to inform shipping charge and billing amount. Please check a total amount.Shipping costs varies depending on weight and a country for destination regardless the number of goods. We apply the most reasonable shipping costs for you.
Step3-1)[Payment method by credit card] After you check a total amount, please return your confirmation by email. Once we receive your reply for confirmation, we start our shipping process and ship your purchases on the same day. If we receive your confirmation after the noon on Friday, we are able to ship your purchases only on Monday next week. But your order will be canceled if we do not receive your confirmation within 5 business days of your order. After we ship your parcel, your payment is charged on your credit card.
Step3-2)[Payment method by PayPal]
Once your shipping charge is fixed, you will receive an e-mail with a direct link for payment by PayPal. After your payment is confirmed on our side, we will start your shipping process. But your order will be canceled if we do not confirm your payment within 5 business days of your order.
Step4) When sending out is completed, we will inform you by e-mail tracking number and other details. Thank you for your order !!
* Rakuten IChiba does not accept Bank transfer from overseas.
■Special note *You will receive your purchases within 3-14 days of the shipment depending on a country where you live. Please understand it takes more time depending on custom clearance and other circumstances.
*Please refer to the EMS site for shipping costs and delivery date. *We close our offices on Saturday, Sunday and Japanese bank holiday. *Japanese Consumption Tax (currently 8%) is not charged on the orders from outside Japan, but 5%-8% of your bill will be charged as the fee for handling overseas shipping.
판매자 팩스 번호
고객님께서 주문하신 상품은 일본 우체국의EMS(국제특급우편)를 통해 발송될 예정입니다. EMS는 전세계(120개국이상) 우체국 간에 특별 우편운송망을 통해 빠르고 안전하게 우편물을 배달할 수 있습니다. 그리고 고객님은 국제적으로 연결된 전산망을 통해 고객님께서 주문하신 상품의 배송상황을 조회할 수 있으며 1주일내에 배송될 것입니다. 예상 배송비 보기
신용카드 또는 체크카드 결제가 가능합니다.
이용 가능한 신용카드/체크카드 :
PayPal(페이팔) 결제가 가능합니다. 주문확인 메일을 받으신 후, 페이팔 결제를 진행해 주세요.
*메일에 기제된 기한까지 페이팔 결제가 확인되지 않을 경우, 주문은 자동적으로 취소됩니다.
*Please understand that we will not accept cancellation in any case for international orders.
*Products are often some bubbles, uneven colors, rough surfaces.
But we ask for your understanding in advance that returns and claims will not be accepted. Basically we will not accept any return of item after purchase for any reason.