Thank you for visiting our shop!
Customer-support in English is only held by mails. If you call us for customer-support in English, sorry that we can't provide you with enough support. Therefore, please send mails if you want to contact us in English.
We use an auto-translation tool to communicate in languages other than Japanese. We apologize for your inconvenience if there's some wrong translation.
JP Post EMS -Bstroke-
For overseas delivery, we use EMS.
Postage will vary by region and weight.
It's usually about 3000 yen from 1000 yen.
However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand.
Additional import duties and taxes may be charged on customs clearance into your country.
Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.
I need procedure of customs duties for purchase beyond total of 200,000 yen, and a delivery becomes slow.
Please separate and buy your order.
Please understand that we can not accept cancellation for overseas orders.
We will cancel your order if your payment can not be confirmed by the due date.
■Return and Refund Policy
We cannot accept return/exchange on overseas orders.
Please make sure not to make any wrong order.
Manufacturer's warranty does not apply for corruption in overseas use.