※Please note that the price is under DDU terms, "Duties & Taxes Unpaid", meaning we do not quote or collect international duty and taxes. All international shipments may be subjected to import charges (Duties, Customs tariffs and VAT) which are set by the destination country. There may be duties and taxes imposed on your order that are not reflected in our prices. We have no idea what those import charges will be, so please check with your local Customs office to determine what those additional charges will be. In addition, some countries may charge an additional handling fee for delivery within that country.
Bestever Japan will not accept any cancellations on the grounds of custom charges nor clearance fees required by the destination country.
Please read more about our Cancellation & Return Policies on the below pages.
※Please ignore the e-mail in Japanese you will be receiving upon placing your order.
This e-mail is an auto-reply from Rakuten Ichiba and is addressed only to domesticcustomers with consumption tax.
All payments are charged in Japanese Yen. Please check with your credit card companies for the exchange rates and fees.
For more Payment information, please read here.
FREE WRAPPING SERVICE
To request gift wrapping, please click on the “Free Gift Wrapping” banner and put it in your shopping cart.
We can also provide free wrapping materials!
For multiple orders, we usually wrap all the items together in a suitable sized gift bag with a ribbon, but we can also provide free easy to do wrapping materials so you can do the wrapping yourself, in order to know which item is in which gift bag.
If you wish to wrap your items individually yourself, please write “individual wrapping” in the comment section