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일본의 모든 것을 쇼핑하세요. 당신이 있는 곳을 포함해, 전 세계로 배송해 드립니다.




If you have any question, please feel free to email us!
anicharaya_2@shop.rakuten.co.jp
■About delivery & shipping fees

As soon as your order is confirmed, emails from Rakuten and our shop would be sent     automatically.
Please note that it is not indicated accurate shipping fee.

You would get shipping fee notification once packing is completed.
*If pre-ordered goods are included, the delivery cost would be informed when all items are available.】

Your order would be shipped out upon your acceptance on shipping fee.
Please reply to our email of shipping fee notification.
 

■Payment method
 
  【・Credit card and Apple pay are acceptable.】
 
  ・Credit card
    We accept Visa, MasterCard, JCB, AMEX and Diners.
 
    ・Rakuten bank transfer

*If you have any question about payment, please contact Rakuten.
https://ichiba-en.faq.rakuten.co.jp/app/chat/chat_launch/rnt_chat_ref/2358/


 
 
■Delivery Time
 
It depends on the destination and shipping methods you would choose.
We would inform approximate delivery terms with shipping fee notification.
 
Please understand there could be delays depending upon customs clearance and
other various conditions of transportation.
 
 
■Delivery Method
 
【We would inform appropriate methods by checking parcel weight and size.】
 
After shipment is made, you will receive a tracking number by e-mail
 

■Customs Clearances and Duties
 
Import duties and taxes may be applied upon customs clearance into your country.
 
Please pay such costs directly to the delivery agents or the customs office upon delivery.
 
For details, please contact the customs office of your country.
 
 
■Shipping Fees
 
* All price are listed in Japanese Yen
 
・EMS
     *We can provide other shipments upon parcel size and weight.
 
 
■Privacy Policy
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

If you have any question, please feel free to ask by email.
anicharaya@alpha-collection.co.jp


 

판매자 개요

회사 이름 Alpha Co.Ltd.
판매자명 FANCY MONSTER
판매자 주소 1541-1,Oaza Nakasone Yoshikawa-shi Saitama 3420033
판매자 전화번호 +81-48-954-5122
판매자 팩스 번호 +81-48-983-4778

배송 옵션

일본 우체국EMS(국제특급우편)

고객님께서 주문하신 상품은 일본 우체국의EMS(국제특급우편)를 통해 발송될 예정입니다. EMS는 전세계(120개국이상) 우체국 간에 특별 우편운송망을 통해 빠르고 안전하게 우편물을 배달할 수 있습니다. 그리고 고객님은 국제적으로 연결된 전산망을 통해 고객님께서 주문하신 상품의 배송상황을 조회할 수 있으며 1주일내에 배송될 것입니다. 예상 배송비 보기

결제 옵션

신용카드

신용카드 또는 체크카드 결제가 가능합니다.

이용 가능한 신용카드/체크카드 :

•Visa

•MasterCard

•American Express

•JCB

•기타

반품 정책

■Return and Exchange Policy
    We won't accept any returns or exchanges unless the products are faulty.
    Items with initial defects reported within 10 days of delivery may be retruned for
    replacement.
    *Please attach picture and describe item conditions.
    
Please note that there are individual differences on stuffed toys due to sewing stitches.
We will not accept any return or exchange by the reason of differences between images.


 
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