Shop Japan. We ship worldwide, bringing Japan directly to you.


For the order from the foreign countries, only the following settlement methods are usable:
-PayPal
-Alipay

Kerosene stove can not be sent by EMS! (Purchase prohibited)

YOUPLAN


Business hours : Weekdays, from 10:00 to 17:00
A holiday : Saturdays, Sundays, and holidays
(Japan time)
 
*For the order from the foreign countries, only the following settlement methods are usable:
 -PayPal
 -Alipay

*Please pay at the time of payment from the customer's account.
(Payment with a different name can not be accepted.)

*Please settle an account after logging in.
*The fee to be caused at the time of the settlement is a visitor burden.

*When the name, a zip code, an address, the phone number of the destination is not same as an orderer, I cannot accept it in our store.
*
Can ship to home only.

*The delivery cost has been determined by the weight of the ordered product and included in the total bill.
(The international delivery commission is contained. )
*It is when it costs a tariff and various commissions when receiving it according to national circumstances.
In that case, it becomes a load of the customer. Please acknowledge here.


*"Free shipping [送料無料]" is only available for orders delivered to address in Japan.

*The overseas shipment of the large product is impossible

(Weight: 30 kg or more / Total amount: 200,000 yen or more can not be shipped)

*Overseas sending can't deliver time designation.

*The electrical appliance which is being treated at our shop is only the Japanese specification.There is difference in the voltage at each country, so movement can't be guaranteed about use at Japan oversea.(The voltage for domestic use of Japan is generally 100 volts.)Please check it in a website of a manufacturer about the specification of the voltage.We will not accept any exchange/return/refund caused by customers.

Shipping is only EMS (Japan Post).
Please note that orders for products and regions that can not be shipped by EMS will be canceled.
(Shipment impossible: speaker, air purifier, oil stove, water purifier etc)

Shop Overview

Company Name Youplan Co., Ltd.
Shop Name YOUPLAN
Shop Address 7-39-6 Hibaru Minami-ku Fukuoka-shi Fukuoka 811-1355
Shop Phone Number +81-92-551-1733
Shop Fax Number +81-92-551-1799

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Kerosene stove can not be sent by EMS! (Purchase prohibited)

Payment Options

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.


*Please pay at the time of payment from the customer's account.
(Payment with a different name can not be accepted.)


*Please settle an account after logging in.

*The fee to be caused at the time of the settlement is a visitor burden.
 

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet: https://global.rakuten.com/en/help/payment/alipay_mobile.html

*When paying, please go through the procedure more than an account of clients.
(I cannot accept the payment by the different name.)

*Please settle an account after logging in.

*The fee to be caused at the time of the settlement is a visitor burden.
 

Return Policy

●About returned goods, repayment, exchange

As a general rule, in the case of any reason, returned goods, repayment, the exchange is not possible.


 

YOUPLAN

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