Business hours : Weekdays, from 10:00 to 18:00
A holiday : Saturdays, Sundays, and holidays
*For the order from the foreign countries, only the following settlement methods are usable:
*When paying, please go through the procedure more than an account of clients.
(I cannot accept the payment by the different name.)
*Please settle an account after logging in.
*The fee to be caused at the time of the settlement is a visitor burden.
*When the name, a zip code, an address, the phone number of the destination is not same as an orderer, I cannot accept it in our store.
*The delivery cost has been determined by the weight of the ordered product and included in the total bill.
(The international delivery commission is contained. )
*It is when it costs a tariff and various commissions when receiving it according to national circumstances.
In that case, it becomes a load of the customer. Please acknowledge here.
*"Free shipping [送料無料]" is only available for orders delivered to address in Japan.
*The overseas shipment of the large product is impossible
*Overseas sending can't deliver time designation.
*The electrical appliance which is being treated at our shop is only the Japanese specification.There is difference in the voltage at each country, so movement can't be guaranteed about use at Japan oversea.(The voltage for domestic use of Japan is generally 100 volts.)Please check it in a website of a manufacturer about the specification of the voltage.We will not accept any exchange/return/refund caused by customers.
●About returned goods, repayment, exchange
As a general rule, in the case of any reason, returned goods, repayment, the exchange is not possible.