How to calculate your total cost for International customer.
[ Your total cost] = [Unit price]+0 (Japanese TAX) + [Shipping cost]
Order step have Japanese Tax (Automatically), but TIMEGARDEN will change to the correct price after finished ordering.
TIMEGARDEN shop of Rakuten policy: We don't need Japanese TAX.
[The first customer]
We kindly ask for our international customers to pay by PayPal.
Please choose Paypal for the "Payment Method". If you do not have a PayPal account, please kindly open an account before you make an order.
We accept Visa, MasterCard, JCB, AMEX and Diners.
We also accept payment by PayPal. Please note that if payment through PayPal cannot be confirmed within 5 days from the order confirmation e-mail date, order will be cancelled automatically. We accept currency only [JPY]
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
■About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
The delivery time is estimated to be approximately 5business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
■Shipping Fees ・EMS
* All price are listed in Japanese Yen
* Please check the link provided below.
New EMS price 2016-June
Prohibited and Restricted Goods
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand). https://global.rakuten.com/en/help/contraband/
* Please contact EMS for information on other countries
Please understand that we will not accept cancellation in any case for international orders.
We will cancel your order if the payment had not been properly made until the due date.
We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the total order amount with the consumption tax excluded.