Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee.
※Shipping claims are separate. Please note.
※Customs duty and other taxes may be levied when the shipment reaches your country.
※If applicable, please pay those costs directly to the delivery agents or the customs office.
※Postage that are listed in the order confirmation screen is a guideline.
※In international delivery, With the exception of the defective product, we do not conduct the return and refund in international shipping.
※Please understand that we can not accept cancellation for overseas orders.
※In international delivery, you can not change the shipping address.
We are taking the utmost care on our customers' personal information(address, name, e-mail address, etc.)
Your personal information is only used for conducting business with us.
For more information.
Inquiries are accepted only mail.
We do not accept other than the above e-mail address.
Open Mon.-Fri. nine am to four pm. (Japan time)
Weekends and holidays are closed.