Thank you for choosing Hokkaido-Seikado-Kouribu online store.
The content of the guide is currently incomplete as it is under construction.
Slowly, we will continue to increase our handling items.
If you would like to know details please do not hesitate to email us.
We do not have enough English skills and staff, but we do our best.
Please bear with us.
Manager : Hiroshi Takano
-- About inquiries --
Only E-mail in English or Japanese can correspond.
We do not have staff who can speak English.
And we are using English using translation software.
Please point out and ask questions for obscure guidance.
-- About tax exemption --
Sorry, We do not correspond.
-- About payment method --
Only credit card settlement is supported.
Other settlement methods will be canceled.
-- About payment amount --
Total price of goods + shipping fee = total payment amount
Some items include shipping fee in item price.
That shipping fee will be used for postage added postage.
-- Flow from Order to Delivery --
After you have confirmed your order,
"【Rakuten Global Market】 Order Details Confirmation (Automatic Delivery Mail)"
will be delivered.
We will send you an e-mail with the details of the order (within about 2 days)
(beginning with the title "From Seikado Kouribu in Rakuten Ichiba").
Delivery method, undecided shipping fee, schedule of all products,
Other confirmation items are included.
We will start preparing to ship the items of your order
after confirming the reply of consent to confirmation from you.
Once shipping is completed, we will inform you.
(beginning with the title "From Seikado Kouribu in Rakuten Ichiba")
(Within about 2 days from Step 3)
※ Pre-authorization by credit card was declined, manufacturer's end of sales,
For reasons such as export banned products, limited domestic services, etc.,
Orders may be changed or canceled without prior notice.
※ Because of "Rakuten Ichiba Store", Japanese e-mails may arrive erroneously.
※ Please do not hesitate to contact us for any questions.