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About SunBeBe

 

Founded in Tokyo,Japan by Yasuko Yajima, SunBeBe was created to inspire and equip retailers with high design and functional products sourced internationally.With the birth of my first son, Haruto, came a sudden interest in children’s products. With over 10 years of experience in the hospitality industry, I left my career in order to spend more time with my son. In the evenings after my son went to bed I would spend hours searching websites looking for unique items for Haruto. I soon noticed some of the fantastic products I was viewing did not have distribution in Japan. SunBeBe was born.

The idea embedded in the shop name SunBeBe and the logo, is the wish for children to grow up with abundance and vigor, the way that colorful plants bathed in sunshine grow vigorously, while caring for each child's personality and sensitivities.
We search out products from around the world that can provide such help and hope to bring them to our customers.

Shop Overview

Company Name SunBeBe
Shop Name SunBeBe
Shop Address Roppongi3-4-33maruman Roponngibil3f Minatoku Tokyo 106-0032
Shop Phone Number +81-50-3716-3088
Shop Fax Number +81-3-4578-0557

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

Bank Transfer

We accept Bank transfers. After receiving the order confirmation e-mail, please transfer your payment to the bank account specified in the e-mail.

Note
*All payments are made in Japanese Yen. Please check with your bank for applicable exchange rates.
*If payment by bank transfer is not confirmed within the date indicated in the e-mail, your order will be automatically cancelled.

Return Policy

Return Policy

Our goal is to ensure your complete satisfaction

If, for whatever reason, you are dissatisfied with your purchase, you can return it to SunBeBe within  5days of recieving date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise

Please e-mail us to get return instruction :
info@sunbebeonline.com

Refunds & Credit
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. 

Exchange
If the item was sent back for an exchange, please allow 14-25 business days for the replacement to be processed

Please read all conditions below. If conditions are not met, SunBeBe reserves the right to refuse the return or to charge a restocking fee not less than 15%.


Conditions
・We are responsible for the monetary value of the merchandise only.
・All returned items must be in new condition, in their original unaltered box and must include all packing material,manuals,and accessories.
・SunBeBe is not responsible for personal data or items left in returned merchandise.
・SunBeBe is not responsible for any consequential or incidental damage

Questions? The SunBeBe Customer Service Team is here to help .  Call us at +81-50-3716-3088 or e-mail us at info@sunbebeonline.com
 
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