Shop Japan. We ship worldwide, bringing Japan directly to you.

   
 



 

Shop Overview

Company Name SteP Co., LTD.
Shop Name SteP SPORTS
Shop Address NANIWAKU-SAKURAGAWA4-11-18MARUJUUKOUSANbuilding 1F Osaka-shi Osaka 556-0022
Shop Phone Number +81-6-7669-9219
Shop Fax Number +81-6-7669-9299

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
Diners

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html

Your order will be cancelled if we cannot confirm your payment within 3days from your order.

 

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Return Policy

▼Return and Refund Policy

・We can not accept any return/refund caused by customers' preference.

▼in the case of the defective products or wrong shipping

If you think your irem is defective,please attached pictures and emailed them.
If it judgment to the defective product,we ship a replacement item.

※We can accept return or exchange if items are in the following condition:
-Be in brand new, undamaged, clean, uninstalled, and resalable condition
-Include all components, attaching hardware, and documentation
-Be in their original packaging
We can not accept any return or exchange if items are used or modified.


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All the products inspected in stock from the authorized agent and there are inspected by a maker.
The inspection judgment of the defective article is carried  out in a maker. It is standard by a maker.
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・Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as the fee for handling overseas shipping.