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Shop Overview

Company Name SteP Co., LTD.
Shop Name SteP SPORTS
Shop Address NANIWAKU-SAKURAGAWA4-11-18MARUJUUKOUSANbuilding 1F Osaka-shi Osaka 556-0022
Shop Phone Number +81-6-7669-9219
Shop Fax Number +81-6-7669-9299

Shipping Options


Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•American Express


The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.

Your order will be cancelled if we cannot confirm your payment within 3days from your order.


Return Policy

▼Return and Refund Policy

・We can not accept any return/refund caused by customers' preference.

▼in the case of the defective products or wrong shipping

If you think your irem is defective,please attached pictures and emailed them.
If it judgment to the defective product,we ship a replacement item.

※We can accept return or exchange if items are in the following condition:
-Be in brand new, undamaged, clean, uninstalled, and resalable condition
-Include all components, attaching hardware, and documentation
-Be in their original packaging
We can not accept any return or exchange if items are used or modified.

All the products inspected in stock from the authorized agent and there are inspected by a maker.
The inspection judgment of the defective article is carried  out in a maker. It is standard by a maker.
・Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as the fee for handling overseas shipping.

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