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Shop Overview

Company Name Japan Algae Co., Ltd.
Shop Name Japan Algae Spirulina Promotion Shop
Shop Address Kamiosaki, 2-14-5, Crystal Tower 2F. Shinagawa-ku, Tokyo 141-0021
Shop Phone Number +81-3-3473-8008
Shop Fax Number +81-3-3473-8827

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used: •Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Return Policy

Order cannot be cancelled after shipment.

We don't accept return or refund request.
In case of cancelation after the shipment, we will charge the shipping cost for return which is our policy.


About consumption tax
Japan's consumption tax is not charged with overseas orders.

Consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order is completed), however, we will be sending you a confirmation e-mail mentioning the total bill amount with the consumption tax excluded.

About Shipping

JP Post EMS



 

Order Flow
 
1.Order

After placing an order, an automatic reply will be sent to you. Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2.Payment

After the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop. Please check the total amount then.


Please kindly send us your confirmation e-mail.

We will charge the amount stated below from your credit card only after receiving your confirmation e-mail.
You will receive an email from PayPal with a payment URL.
Please pay the "Total billed amount" within 7 days from this e-mail date by following the instruction from PayPal payment email.
3.Ship out

After your payment is confirmed, your ordered items will be shipped out. For overseas delivery, we use EMS.
 
There may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand.
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