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Shop Japan. We ship worldwide, bringing Japan directly to you.

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The shipping fee is determined by the destination area regardless of weight.

Asia area ¥2,300
Oceania,North America,Central America,the Middle East area ¥2,800
Europe area ¥3,200

The shipping fee does not change even if you order many items.

If the item cannot be packed in 1 box, we add box.
In this case, there will be an extra charge for box.
We will send e-mail about shipping fee after packing .

It's impossible to send noble metal to overseas.
Therefore if you order these item in our site,we will cancel this order and refund .
We would appreciate for your understanding.

2.Caution !!!!!!
The shipping method is only International shipping (EMS (Express Mail Service) or DHL(US,HongKong only)).
Even if you choose Home delivery (Yamato Transport), we are unable to fulfill the request.

3.Caution !!!!!!
Based on Australian GST enforcement, as Order for Australia is applicable to GST,we will charge you 10 % of the GST-exclusive price of the goods sold (including costs such as shipping and insurance)

For the explanation for Australian GST, please kindly refer the URL below.

The shipping method is below.

US and Hong Kong:DHL
Other country:EMS (Express Mail Service)

<To US and  Hong Kong customer>
If you would like to ship by EMS,please contact us about it when you order.

-Our New Year's Holiday-
We will take New Year's holidays from 31/December to 4/January.
We will answer message and start to ship out as soon as it is ready from 5/January.
Thank you for visiting our store!
If we couldn't confirm your payment until 9AM 30/December,we will ship out from 5/January sequentially.

The method of 
purchase of 
the product
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<New Year Announcement>

We will take New Year's holidays from 27/December to 3/January.
We will start to ship out as soon as it is ready from 5/January.
Thank you for visiting our store!

Condition notice

In our online shop taking into account the nature of goods is Used, it represents the state of the commodity to the following criteria . Good please verify the contents

Near mint-condition:Brand-new or nearly new.
Condition A:There are no blemishes or damages or There are no noticeable blemishes or damages.
Condition B:There is not so much a sense of wear There are some blemishes or damages which is not worried.
Condition C:There is a sense of wear and some blemishes or damages.
Condition D: It definitely shows sense of wear, and there are many blemishes or damages.

Payment method accepted: one-time, installment and credit.
The card debit date differs according to the constitution.
※ We may contact you to confirm the order details.
※ When the delivery is ready, a message will be sent to the customer's mailbox.
    When paid with Paypal, the complete of the order does not mean the success of checkout.
    Later, we will send you the Paypal payment email.
    Please click the link in the email and go to payment pages on Paypal 
    to complete your checkout in 7 days when using points,
    you will receive a confirmation email from Rakuten.
    The price may differ from the actual one.
   Please finish the procedures in the email sent from us later.
※ If you do not complete the checkout within 7 days, We will cancel the order.

About product placing in the site
NotesDepending on the difference of display environment,
the images of items may be a little different than the items you recieved.
Commodities are sold in our physical store and our online store synchronously.
When ordered at the same time, it may be out of stock.
If transaction made in mistake, please agree to cancel the order.
We will try our best to update the inventory.
Thank you for your understanding.

About privacy​
The customer information is only used to shipping and contacting.
We are responsible for keeping it in private.
Never transfer it to the third-party.

About Delivery(1/August/2016~)
As for the shipment, following We get your order.
You will receive an automatic delivery of e-mail
We confirm the stock of the goods which you ordered.
It may take from 2days to 3days.
We will send e-mail about confirmation as soon as we complete securing stock.
We ship out  your goods !
(※In the case of paypal, We will send your goods after confirming the deposit is received.)

About the bundled shipping
It's possible to ship out several items together.
But after we send e-mail that listed the postage or Paypal payment, we can't accept it.
Please let us know as soon as possible,if you would like to ship out items together.

Delivery Method 

◇ EMS delivery◇
Credit card payment order made before 14:00 will be shipped the same day.
Paypal payment order will be shipped after receiving the clear payment.
(※ Limited online store in stock)


◇ DHL delivery◇

Shipping country:United States of Amereica , Hong Kong
Other country:EMS (Express Mail Service)

<To US and  Hong Kong customer>
If you would like to ship by EMS,please contact us about it when you order.

Invoice notice
We can't re-write invoice.
We will not undervalue merchandise or mark the item as a "Gift" on customs forms. 
Doing that is against International laws

Customs Clearance and Duties
Import duties and taxes may be applied upon customs clearance into your country. 
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.

Return Policy
On account of secondhand items,
please note we do not accept exchanges and returns in the reasons of scratches and blemishes.
The items have been clearly checked, classified and described.
Please read the description carefully before purchasing.
We refuse to bargain over the price on the identified defects. Please understand.

Sorry, we are only speak Japanese.
    Please contact us via e-mail (e-mail@tinpanalley.co.jp)
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