Shop Japan. We ship worldwide, bringing Japan directly to you.

Payment Options 
 Credit Card
We accept credit and debit cards.
The following credit and debit cards can be used:
●Visa●MasterCard●American Express●JCB●others
 PayPal
We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.
 Alipay
The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
 UnionPay
The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via UnionPay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
https://global.rakuten.com/en/help/payment/unionpay.html

支付???算如下。
支付?? = 商品价格 + 国???
在收到?????信息的回?之后,我?会通??件?送???支付?接。
?在?接?期之前点??入???安全支付?面并完成支付,以保???成功。
?在本?下方找到???支付的分??解?面?接。
https://global.rakuten.com/en/help/payment/unionpay.html
 
 Rate schedule(EMS:All Zones)
 Shipping type: Express Mail Service(EMS)
 Zone  First Zone  Second Zone  Third Zone
 Weight  Asia  Oceania, North America,
Central America and the Middle East
 Europe  South America and Africa
Up to 300g 900yen 1,200yen 1,500yen 1,700yen
Up to 500g 1,100yen 1,500yen 1,800yen 2,100yen
Up to 600g 1,240yen 1,680yen 2,000yen 2,440yen
Up to 700g 1,380yen 1,860yen 2,200yen 2,780yen
Up to 800g 1,520yen 2,040yen 2,400yen 3,120yen
Up to 900g 1,660yen 2,220yen 2,600yen 3,460yen
Up to 1.0kg 1,800yen 2,400yen 2,800yen 3,800yen
Up to 1.25kg 2,100yen 2,800yen 3,250yen 4,600yen
Up to 1.5kg 2,400yen 3,200yen 3,700yen 5,400yen
Up to 1.75kg 2,700yen 3,600yen 4,150yen 6,200yen
Up to 2.0kg 3,000yen 4,000yen 4,600yen 7,000yen
Up to 2.5kg 3,500yen 4,700yen 5,400yen 8,500yen
Up to 3.0kg 4,000yen 5,400yen 6,200yen 10,000yen
Up to 3.5kg 4,500yen 6,100yen 7,000yen 11,500yen
Up to 4.0kg 5,000yen 6,800yen 7,800yen 13,000yen
Up to 4.5kg 5,500yen 7,500yen 8,600yen 14,500yen
Up to 5.0kg 6,000yen 8,200yen 9,400yen 16,000yen
Up to 5.5kg 6,500yen 8,900yen 10,200yen 17,500yen
Up to 6.0kg 7,000yen 9,600yen 11,000yen 19,000yen
Up to 7.0kg 7,800yen 10,700yen 12,300yen 21,100yen
Up to 8.0kg 8,600yen 11,800yen 13,600yen 23,200yen
Up to 9.0kg 9,400yen 12,900yen 14,900yen 25,300yen
Up to 10.0kg 10,200yen 14,000yen 16,200yen 27,400yen
Up to 11.0kg 11,000yen 15,100yen 17,500yen 29,500yen
Up to 12.0kg 11,800yen 16,200yen 18,800yen 31,600yen
Up to 13.0kg 12,600yen 17,300yen 20,100yen 33,700yen
Up to 14.0kg 13,400yen 18,400yen 21,400yen 35,800yen
Up to 15.0kg 14,200yen 19,500yen 22,700yen 37,900yen
Up to 16.0kg 15,000yen 20,600yen 24,000yen 40,000yen
Up to 17.0kg 15,800yen 21,700yen 25,300yen 42,100yen
Up to 18.0kg 16,600yen 22,800yen 26,600yen 44,200yen
Up to 19.0kg 17,400yen 23,900yen 27,900yen 46,300yen
Up to 20.0kg 18,200yen 25,000yen 29,200yen 48,400yen
Up to 21.0kg 19,000yen 26,100yen 30,500yen 50,500yen
Up to 22.0kg 19,800yen 27,200yen 31,800yen 52,600yen
Up to 23.0kg 20,600yen 28,300yen 33,100yen 54,700yen
Up to 24.0kg 21,400yen 29,400yen 34,400yen 56,800yen
Up to 25.0kg 22,200yen 30,500yen 35,700yen 58,900yen
Up to 26.0kg 23,000yen 31,600yen 37,000yen 61,000yen
Up to 27.0kg 23,800yen 32,700yen 38,300yen 63,100yen
Up to 28.0kg 24,600yen 33,800yen 39,600yen 65,200yen
Up to 29.0kg 25,400yen 34,900yen 40,900yen 67,300yen
Up to 30.0kg 26,200yen 36,000yen 42,200yen 69,400yen

Shop Overview

Company Name RODEO Co.,Ltd.
Shop Name Pine-Avenue Clothes shop
Shop Address RODEO 1122-1 Kinmei-cho Soka-shi Saitama 340-0052
Shop Phone Number 070-6632-8602
Shop Fax Number +81-48-951-0350

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC:
https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet :
https://global.rakuten.com/en/help/payment/alipay_mobile.html

UnionPay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via UnionPay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
https://global.rakuten.com/en/help/payment/unionpay.html

Return Policy

-----------------------------------------------------------------
Information about Shipping and Delivery Date
-----------------------------------------------------------------

Upon confirmation of your order, it would normally take 1 - 3 business days to ship your order.
The package will usually arrive in about a week.

"Please be advised" Due to transportation or weather issues, delivery time may take longer than expected. Thank you for your understanding.

---------------------------------
Returns and Exchanges
---------------------------------
In the event the item that is delivered is defective, soiled, damaged, not the item that you ordered, differs significantly from the product description (Please understand that measurements may vary somewhat), or does not fit properly, we will offer a return or exchange if you contact us within 7 days of delivery of the item.

Please understand that if the item you wish to exchange is sold out, it will be handled as a return.

The refund for the return will be repaid to your credit card or Paypal or Alipay or UnionPay account.

Please understand that we cannot accept returns or exchanges for items that have been used, laundered, altered (hemming, etc.), or have missing tags (price tags, etc.).

*Please choose a return shipping method that will ensure the item reaches us within 14 days of the initial delivery.


---------------------------------
Return Shipping Costs
---------------------------------
Please understand that if you return or exchange an item for personal reasons, we ask that you cover the cost of return shipping.

For returns or exchanges of defective items, etc., please first ship the item back to us at your own expense.
As soon as we receive the item you have shipped back to us, we will refund the cost of return shipping to your credit card account.

---------------------------------
Return Shipping Method
---------------------------------
Please contact your local post office. We apologize for any inconvenience.

*Please feel free to contact us if you have any questions about returns or exchanges.

Contact/Shipping Information for Returns and Exchanges
Contact: pine-avenue@spa.nifty.com
Shipping Address: RODEO, 1122-1 Kinmeicho, Soka City, Saitama Prefecture, JAPAN 340-0052



---------------------------------
About Customs, Duties & Taxes
---------------------------------
When ordering from our shop, you are responsible for assuring the product can be lawfully imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country.
Orders shipped outside of Japan may be subject to import taxes, customs duties and fees levied by the destination country.
The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be.

Note:
Customs policies vary widely from country to country; Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
 
Back to Top