|JP Post EMS||Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee|
|Credit Card||We accept credit and debit cards.
The following credit cards are available:
|Alipay||Upon confirming your order, we will send you a link in a separate email to make a payment
via Alipay’s secure payment page.
You need to finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
There are no returns under any circumstances.
All the shipment is arranged by EMS (Express Mail Service) by Japan Post.
- Please understand we do not accept the designation on the delivery supplier.
- We don’t accept inquiries for the date and time of arrival.
- The arrival date is estimated to be approximately within 7 days after the shipment, but there will be delays depending on a traffic situation or a state of affairs in each country/city.
The postage shall depend on the destination and the weight of the parcel.
We calculate the postage and inform you on the confirmation email we send on Step 2.
- Orders made after May 31st, 2016(JST) are applied to revised EMS postage.
A Defective Product
- We will not accept any claims about a defective product even it is for initial defects.
Change of Order
- We will not accept any changes and/or cancellation of your order after your completion of the order. Your understanding is appreciated.
- We will not do the wrapping service for present.
-Please fill out your information such as delivery address in English alphabet to avoid garbled characters.
-We cancel your order if there is any defectiveness, such as unselected power/ color and credit card payment failure.
- We do not accept a request for cancellation of order, exchange of goods and the refund of the payment after the shipment.
- This is based on individual transboundary e-commerce transaction for personal use, so that a bulk order may be regarded as a reseller and be declined.
- Regret to say, we're not responsible for any damage to the parcel in transit.
- To grasp the delivery status relies on only the EMS tracking number. Therefore, once your parcel has been left Japan, it takes a few months to grasp the shipping status. It is advisable to contact directly to your neighboring post office in your country.
- In case the goods are returned to us due to the long-term absence and the address unknown, we will arrange to ship the goods again upon receipt of a confirmation by a customer. However, please understand additional delivery fee for re-send will be born on your side.
This product cannot be shipped to United States from the store.
Please contact the store for further information.