Shop Japan. We ship worldwide, bringing Japan directly to you.



 

Shop Overview

Company Name Hanaoka shoten Co.,Ltd.
Shop Name ORANGE-BABY
Shop Address Nishinose 38-11, Kitajima-cho Nakamura Itano-gun Tokushima 770-0021
Shop Phone Number 088-698-7524
Shop Fax Number 088-635-5651

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html

Return Policy

If you do a return, you are responsible for all return shipping fees and service charges.

●We cannot accept returning and exchange of the item in the following case. We appreciate your understanding.

The item that was received more than 8 days ago.
The item that has been used, repaired, washed or cleaned.
Item whose delivery statement and tag are lost.
Item that you caused the dirt and scratch.
The case where condition of the item at returning is quite different from that of receiving (including box and accessories).
Products with their packages open.


We do not accept any returns or exchanges unless the item you purchased is defective.
If you have received a defective item, please contact us including the details and picture to proof the defective item.
If the return is accepted, we will send the address to send back via email.

Please remind that shipping charges including import taxes must be paid by you.
We will not refund any shipping charges or import taxes.
Depending on where you live, the item may take for your exchanged product to reach may vary.



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