Excel Minase 202, 18-13 Minase 1-chome, Shimamoto-cho,
Mishima-gun, Osaka-fu, 618-0014, Japan
Phone Number: +81-75-961-7570
Shop Manager: Wataru Yamauchi
Contact Information: firstname.lastname@example.org
※ Our customer service hours of operation are from 10:00 ~ 17:00 JST.
※ We will make every effort to respond to your needs within 24 hours, during our hours of operation.
・ We accept Visa, MasterCard, JCB, AMEX and Diners.
PayPal & Alipay:
・ A confirmation email will be sent to complete the payment upon placing an order.
・ Please complete your payment within 3 business days from receiving the confirmation email.
・ Your order will be shipped once your payment has been verified.
・ Import taxes, customs duties and fees may be levied by the destination country.
・ Please pay such costs directly to the delivery agents or customs office upon arrival.
・ Please contact the customs office in your country for more details.
・ The delivery duration is estimated to be around 3-10 business days after shipment.
・ Please understand that there will be delays due to customs clearance and unforeseen circumstances.
・ We currently only support EMS for overseas delivery.
・ A tracking number will be provided once shipment has been made.
・ The shipping fee varies depending on the destination country and weight of the parcel.
・ To check the shipping rate for your country, click here.
Returns & Refunds
・ We will automatically cancel your order if payment is unverified within 3 business days.
・ We do not accept cancellations, returns or refunds for overseas delivery once payment is complete.
|Prohibited and Restricted Goods||
・ Policies regarding prohibited and restricted goods differ between countries.
・ Do note that certain items such as eyeglass cleaners (spray type) are prohibited for overseas delivery.
・ As such, we will decline orders that includes prohibited or restricted goods.
・ Please contact EMS, or click here for more information.
・ We undertake utmost responsibility in guarding our customer's personal information.
・ Personal information is strictly used for the sole purpose of conducting our businesses.
・ We do not disclose personal informations to third parties without your prior consent unless required by government officials, police agencies or the court of law.
|Company Name||Yamauchi Co., Ltd.|
|Shop Name||DENNO GANKYO|
|Shop Address||Excel Minase 202, 18-13 Minase 1-chome, Shimamoto-cho Mishima-gun Osaka 618-0014|
|Shop Phone Number||+81-75-961-7570|
|Shop Fax Number||+81-75-961-7570|