Shop Japan. We ship worldwide, bringing Japan directly to you.


Japanese people are very serious about oral health. Made-in-Japan oral care products have not only  high quality but also excellent effects. Our shop provides various specialty oral care items which are sold at dental hospitals in Japan only. Many of these items can only be found at our shop.
 


◆ Please ignore Japanese emails (they are sent automatically by Rakuten Japan).
◆ We will send you English emails (not automatic reply) to confirm your order. 
◆ 
Please check your emails carefully and allows e-mail from rakuten(@)e-okuchi(dot)jp.

Please visit our store front for more detailed information.


※All the prices shown are exclude shipping by EMS and Rakuten handling fee.
※Order placed after 10AM (JST) and order confirmation or payment after 3:40PM (JST) will be processed on the next business day.
※Foods and drinks are not returnable.
※Import duties, taxes and charges are not included in the item price or shipping charges. Those fees are to be paid by the customer upon import.

 
Thank you for your understanding and happy shopping! :)
 


 



 

 International Shipping Process 

1. Place an order.
2. We calculate your order and add EMS shipping fee & handling fee.
3. We check your credit card validity. We accept VISA, MasterCard, JCB, AMEX and Diners. We also accept Paypal and Alipay.
4. We will send you an e-mail in English (not automated) to confirm for the final price (plus send you the payment link in case of Paypal/Alipay method).


※Final price = item price+ shipping fee + handling fee (4% of item price)

※Please check your e-mail's junk or spam and allow e-mail from rakuten(a)e-okuchi.jp

5. Once we have received your confirmation or payment, your parcel will be shipped as soon as possible.
6. For credit card method: in case we don’t receive your confirmation, we will ship your parcel after 3 working days. If your card is invalid, your orderl will be cancelled.
7. For Paypal/Alipay method: your order will be cancelled if no payment within 7 days.


※Please note that for security reason, once a parcel is shipped, it is impossible to change any information written on EMS label.


※Order placed after 10AM (JST) will be processed on the next business day.
※Order confirmation or payment after 3.40PM (JST) will be shipped on the next business day.

※Should you require any assistance, please contact us via:
-Skype (ID: yeonnietong)
-Email us at:
rakuten@e-okuchi.jp.

We are available to serve you Monday through Friday, from 9AM to 6PM JST (except lunch break from 12PM to 1PM and Japan public ho
lidays).

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