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Japanese people are very serious about oral health. Made-in-Japan oral care products have not only  high quality but also excellent effects. Our shop provides various specialty oral care items which are sold at dental hospitals in Japan only. Many of these items can only be found at our shop.
 




◆ Ignore Japanese or Rakuten confirmation emails (Rakuten Japan automatic email).
◆ We will send you English emails (not automatic) to confirm your order. 
◆ 
Please check your emails carefully and allows email from rakuten(@)e-okuchi(dot)jp.


Visit our store front for more detailed informations.

※All the prices shown are exclude shipping by EMS and Rakuten handling fee (and 10% GST for order from Australia).
※Order placed after 10AM (JST) and order confirmation or payment after 3:40PM (JST) will be processed on the next business day.
※Foods and drinks are not returnable.
※Import duties, taxes and charges are not included in the item price or shipping charges. Those fees are to be paid by the customer upon import.

 
Thank you for your understanding and happy shopping! :)
 


  

PLEASE CHECK YOUR E-MAIL TO CONFIRM YOUR FINAL PRICE

READ BEFORE SHOPPING
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Okuchi no Senmonten
👉 fb.me/okuchi.global

Business Calendar
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January 2019
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Opening hours :
09:00 a.m. ~ 06:00 p.m.
Japan Standard Time
(exclude 12:00 p.m ~ 1:00 p.m.)




 International Shipping Process 

1. Place an order on Rakuten Global Market.
2. After we received the order, we will calculate for the final price (EMS shipping fee & Rakuten handling fee added).
3. We will check your credit card validity (you might received a notification from your credit card company). We accept VISA, MasterCard, JCB, AMEX and Diners. We also accept Paypal and Alipay payment.
4. We will send you an e-mail in English (not automatic e-mail) to confirm about the final price. In case of Paypal/Alipay payment method, we will also send you the payment link.


※ Final price = item price + shipping fee + Rakuten handling fee (4% of item price)
※ 10% GST of item price+shipping fee will be added for order to Australia (for order under 1000 AUD)
※ EMS Rates : https://www.post.japanpost.jp/int/charge/list/ems_all_en.html


※ Please check your e-mail (also in junk or spam folder). Allow e-mail from rakuten(a)e-okuchi.jp

5. Once we received your confirmation or payment, we will ship your order.

※ Order placed after 10AM (JST) and order confirmation or payment after 3:40PM (JST) will be processed on the next business day.

For credit card buyer: in case we don’t receive your confirmation, we will ship your parcel after 3 working days. If your card is invalid, your order will be cancelled.
For Paypal/Alipay buyer: your order will be cancelled if no payment within 7 days. Please pay via the provided link. Payment settled outside the provided link will not be accepted.


※ Do note that due to security reasons, it is impossible to change any information written on EMS label once a parcel is shipped. Please check you order details and address carefully.

※ Should you require any assistance, please contact us by email: rakuten@e-okuchi.jp.

We are available to serve you Monday through Friday, from 9:00 a.m. to 6:00 p.m. JST (except break from 12:00 p.m. to 1:00 p.m. and Japan public holidays).

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