1) After placing an order, an automatic reply will be sent to you. Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop. Please check the total amount then.
3) After your payment is confirmed, your ordered items will be shipped out.
However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand.
Customer-support in English is only held by mails.
If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.
payment
We only accept credit card for orders from overseas.
delivery/ shipping
For overseas delivery, we use EMS.
Customers must pay all additional charges for customs clearance.
Your ordered items will be shipped out only after your payment is confirmed.
Please understand that there may be delays depending on customs clearance and other various conditions of transportation.
After shipment is made, you will receive a tracking number by e-mail
