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Shop Japan. We ship worldwide, bringing Japan directly to you.

1) After placing an order, an automatic reply will be sent to you. Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop. Please check the total amount then.
3) After your payment is confirmed, your ordered items will be shipped out.

However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand.

Customer-support in English is only held by mails.
If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.



payment

We only accept credit card for orders from overseas.



delivery/ shipping

 

For overseas delivery, we use EMS.
Customers must pay all additional charges for customs clearance.
Your ordered items will be shipped out only after your payment is confirmed.
Please understand that there may be delays depending on customs clearance and other various conditions of transportation.
After shipment is made, you will receive a tracking number by e-mail

Shop Overview

Company Name NAKAZEN Musical instrument store
Shop Name e-gallery NAKAZEN
Shop Address 4-9Tsurugasaki-Chou Nishio-shi Aichi 445-0837
Shop Phone Number 0563-56-3939
Shop Fax Number 0563-56-0168

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

Return Policy

Return and Refund Policy

We cannot accept any return/exchange on overseas orders.
Please make sure not to make any wrong order.
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