About delivery & shipping fees
We can export our goods to Asian 10 countries as below,
= Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Malaysia, Indonesia, Philippines, Viet Nam =
Our overseas shipping fee is YEN3,000 per item.
After an order is placed, an automatic reply in Japanese will be sent to you from Rakuten system.
Please wait for us to contact you directly with international shipping fees as YEN3,000 to the country of destination.
(Taiwan, Hong Kong, Korea, China, Singapore, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Malaysia, Indonesia, Philippines, Viet Nam)
After the stock of your ordered item is confirmed, we will either process your credit card with the shipping fee added to your billed amount, or send you a link to PayPal invoice where you can make a payment for the total billed amount.
Your ordered items will be shipped out only after your payment is confirmed.
All free shipping offers and gift wrapping offers are applicable only to the domestic orders that are shipped within Japan, unless otherwise stated.
The delivery time is estimated to be a few days after shipment.
Please note that there may be delays of delivery depending on customs clearance and other various conditions of transportation, and the arrival date and time cannot be designated.
All international orders are shipped by EMS.
Once your order is shipped out, an email notification with EMS tracking number will be sent to you.
EMS Tracking - http://www.post.japanpost.jp/int/ems/delivery/index_en.html
About combined shipping
We cannot combine shipping on separate orders.
Please be advised that the shipping fee is charged for each order.
Exception: We can still combine shipping for separate orders that are placed between 10:00AM to 9:59AM on the next day (Japan time).
|Credit Card||We accept credit and debit cards.
The following credit and debit cards can be used:
|PayPal||We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.
|UnionPay||The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via UnionPay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
This product cannot be shipped to United States from the store.
Please contact the store for further information.