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Thank you very much for seeing. I have handled a wide range of hobby for example, a brand. Please enjoy shopping in our store by all means.

■Store Information

Pure City LUMINE101 278-1 Yoshizawacho Mito-shi Ibaraki-ken,JAPAN

+81-296-24-3447 (Only Japanese)


Store Manager
Shiro Otuka


※ Caution
Our store accept only e-mail for all question.
our store apologize that our store staff is only Japanese staff.
therefore,we can not accept English conversation by telephone.
if customer sent to our store by English e-mail.
Our store use automatic translation software.
therefore,if customer want to ask some question,
please sent to some question by English e-mail

・ Customs Clearances and Duties
・Please be advised that we cannot undervalue the declared amount or list a specific value on the invoice upon customer's request. The customs form and the invoice will be filled out accurately to reflect the actual value of your purchase, marked as "Merchandise" and it is strictly enforced by law.

・Import duties and taxes may be applied upon customs clearance in your country, and customers have responsibility for such costs.

・For details, please contact the customs office of your country. 

How to Shopping of moumouhouse

STEP1 Place an Order

STEP2  Our Store process your order (Required about 3 to 5 day 
from your order)

・Check condition of order merchandise
・Check the international shipping fee
・Our store tell to charge customer merchandise 
Price(including shipping fee)

STEP3 Payment
・Once the shipping fee is confirmed, we either process your credit card or provide you with a link to PayPal invoice where you can make a payment for the total billed amount.
The payment through PayPal is due within a week from the date we send out the invoice from our system.
PayPal account is not necessary for this payment and you can use your credit card by entering your credit card information.

STEP4 Shipping
・Once your payment through PayPal is confirmed or the credit card transaction is successfully authorized, we will ship out your order via EMS right away.
Once your order is shipped out, we will inform you with EMS tracking number.

Privacy Policy
・Regarding our customer's personal information (address, name, e-mail address, etc.),
we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

・Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

■For rank of brand
10 RANK → New Condition Item of this rank is new condition.
9 RANK → Almost New Condition Item of this rank is almost new condition. However,item of this rank had been used a few times by previous owner
8 RANK →  Great Condition Item of this rank is little used item. However, item of this rank does not have almost scratch and stains.
7 RANK →  beautiful Condition Item of this rank is little used and Item of this rank have a few scratch and a little stains.
6 RANK →  Good Condition Item of this rank is used and item of this rank have scratch,stains and other demaged.
5 RANK → Normal Condition Item of this rank is used and item of this rank have some deformed parts and other damaged or worn parts. However user normally can use item of this rank.
4 RANK → Difficult Condition Item of this rank is used and item of this rank have some noticeable scratches, worn parts and other damages.
If user want to be comfortable use, we recommend to fix item of this rank

Shop Overview

Company Name Moumou House Company
Shop Name Brand Shop Moumou House
Shop Address Purecity Lumine101 278-1 Yoshizawacho Mito-shi Ibaraki 310-0845
Shop Phone Number +81-296-24-3447
Shop Fax Number +81-296-24-3447

Shipping Options


Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•American Express


We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Return Policy


・Defective prduct and Returns due to our error.
 Defective items, items damaged at the time of receipt, and incorrect items received may be returned without penalty. Your shipping charges will be waived. When we receive your return, we will inspect the item and issue you a refund. If the product is not found to be defective, shipping fees will apply and/or a partial refund may be issued.
 If you are not completely satisfied,we will provide a refund the item text to pur company within 3 days of your purchase's delivery date.

・Non-returnable Items
 Any item specifically marked as Non-Returnable on the product page will not be accepted for returns.

・These are not covered
  To order mistake
  To overlooking Product description and product picture
  To Different from what you want 

・your purchase's delivery date, pay by credit or Paypal. 
 For assistance, please to contact us by EMAIL.

PERSON IN CHARGE:Otsuka Shiro(大塚 史朗)
LOCATION:278-1pyuasiteirumine102, Yoshizawacho, Mito-shi, pfe Ibaraki, 310-0845, Japan
CALL +81-0296-24-3447
From other countries: Mon.-Fri. 10:00 to 12:00  13:00 to 17:00. 
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