Shop Japan. We ship worldwide, bringing Japan directly to you.

 
 
 
 
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*We accept a credit card by Union Pay, PayPal and Alipay. 

*Keep in mind that PayPal E-Checks will take 3-14 business day to clear.
Once your E-Checks clears,your item will be dispatched to you .

関税について Import Duties
お客様がお住まいの国では日本からの商品を輸入した場合、関税がかかる場合がございます。
その場合は、ただちにお支払い下さい。
弊社では、アンダーバリュー(Under Value)、いわゆる輸入通関時におけるインボイスの金額を
お客様から実際にご注文頂いた取引上の金額よりも安く表示させることは、一切行っておりません。
また弊社からお客様に対し、後日関税分を返金することも一切行っておりません。
Appliciate customs and import duties will be charged after the parcel reaches your country.
These charges,if appliciate,must be paid by the recipient of the parcel .
Please be advised that we can not undervalue the declared amount,or list a specific value
on the invoice upon customer's request.The customs form and/or the invoice wii be filled out
accutately according to the actual value og your purchase .
In addition to above,we will not pay back for the costoms and import duties you may have to pay either.

* JP Post EMS
* Your order will be shipped to you via Japan Post EMS.
* we will usually ship within 7~14 days of receiving cleared payment.
* Japan Post is a speedy delivery service that delivers to more than 120 countries. * IMPORTANT NOTE :  With an effective tracking system and insurance program,
EMS is able to offer a secure delivery worldwide.
You can track your package with the tracking code provided and it will be delivered within a week.

 

↓↓↓↓↓↓↓↓↓↓↓↓↓Please read the notes below carefully for order.↓↓↓↓↓↓↓↓↓↓↓↓↓↓↓

■There are some cases where the products will be returned or confiscated
by the a customs officer at airport or the delivery will delay for 2~3 or several days
than usual in order to examine the customs officers.

■We are truly sorry to tell you if the products were returned or confiscated
by the a customs officer at airport ,we would cancel the product you ordered immediately.
Because of No handing items of overseas vary from different countries.
It dose not cost any cancellation fee.
We would appreciate your understanding


*↓NO SHIPPING ITEMS OVERSEAS↓

*we can not ship the products included alcohole.
(ethanol,Flammable Substances,etc)and Food,Cookies,Cake
We are terribly sorry that the items you orderd included alcohole can not ship  by overseas shipping.
In order to can not pass the customs inspection.
(No Handling of the product of International deliveries)

*Free Shiping is only provided domestically in Japan.
*Overseas shipping is a charge for delivery.
*See estimated shipping fee

*Please confirm your Shipping Fee confirmed price for your items
and reply us within 3days of receiving your order information mail described .

*If we do not receive your reply within 3 days, we will completely accept your order
and we will expect to have the order ready for shipment.

[Delivery methods]

. And we ship your order to your address as soon as possible.
Please register your name and address in English at the ordering.
We inform you a tracking number of EMS just after shipment.


. After the ordering, we send you e-mail for confirmation of the order information ( shipping address, your payment method,total amount billed including shipping fee and so on).
At the same time, we prepare to ship your parcel .

. Please contact us as soon as possible before our shipping, if you have inquiry or request.
We recommend you to place an order after inquiring or requesting to us and receiving reply from us.
Otherwise, we might not be able to answer your request or solve your inquiry.


. We deliver by EMS.
The shipping fee of EMS is decided depending on the weight.
The error margin is caused by all means though I always try to weigh luggage accurately for the customer.
We do not claim the delivery fee of the addition to the customer because of the error margin.
We do not repay the delivery fee to the customer because of the error margin. 
 

   [Regarding Return and Cancellation]

* We do not accept refund, exchange and cancellation in any case for international shipping services.
* We do not accept cancellation and change of advance order.
*We also do not accept change and cancellation, when we hold the shipment as customer’s request.

*Please check item’s size, colors, design and so on before ordering.
[Regarding defective product]
*If the product has a defect, please inform us in 10 days or less from our shipment by e-mail and so on.
*And please add the photos of defective part at the e-mail to us or please show us the photos by cloud.
*We never can accept the defective item after this period.
*Thank you very much for the kind understanding.

* Our goal is to answer all customer emails within the same business day. Responsible and Accessible.

*Our Customer Service Department will answer your emails within 24 hours.

*We are accepting correspondences in Japanese and English.

* If you have questions, please feel free to email us or by clicking on the contact seller link .

* Customer Service Hours are Monday - Friday from 10am - 8pm Japan Standard Time.

Shop Overview

Company Name feileB Co.\,Ltd
Shop Name Lezzetli
Shop Address YM Daikanyama 3F 14-24 Daikanyama-cho 150-0034 Shibuya-ku Tokyo
Shop Phone Number +81-3-6416-4228
Shop Fax Number +81-3-6416-9311
Shop Mail Address

lezzetli@shop.rakuten.co.jp, lezzetli_2@shop.rakuten.co.jp

lezzetli_4@shop.rakuten.co.jp, lezzetli_5@shop.rakuten.co.jp

lezzetli_6@shop.rakuten.co.jp, lezzetli_8@shop.rakuten.co.jp

lezzetli_9@shop.rakuten.co.jp

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