Our Return Policies for International Packages
KYUZO-SHOP do not cancel or exchange or refund for change of mind, individual reasons or incorrect products order and delayed delivery as international shipping parcels dispatched. We have no responsibility to refund your payment for a defective product unless the following 2 situations.
1.One of the products in your order is forgotten or incorrect to put into your parcel.
2.A claim of EMS insurance is paid or confirmed by JP post or the local post for loss, damage and delay.