Shop Japan. We ship worldwide, bringing Japan directly to you.

"Free shipping 【送料無料】" is only available for orders delivered to address in Japan.

・Customer-support in English is only held by mails.
If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.

・We use an auto-translation tool to communicate in languages other than Japanese.

We apologize for your inconvenience if there's some wrong translation.

・We tried to write in proper English, however, there might remain wrong sentences. Please kindly understand.

Shop Overview

Company Name Takadasangyou
Shop Name KYUZO-SHOP
Shop Address 2-17-26 Yamafutatsu Niigata-shi Chuoku Niigata 950-0922
Shop Phone Number +81-25-210-5014
Shop Fax Number +81-25-210-6826

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

An order from credit card is available only when the owner of the card matches the orderer.

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html
*Please note:if the deadline of payment link in the email is expired, your order will be automatically cancelled.

UnionPay

The “Payment Amount” is calculated as below.
“Payment Amount” = the amount of all products + the delivery fee
After reviewing your order, we will send you an email for Union pay link.
Please click the link in the email to pay your bill.
https://global.rakuten.com/en/help/payment/unionpay.html
*Please note: if the deadline of payment link in the email is expired, your order will be automatically cancelled.

Return Policy

  Our Return Policies for International Packages  

KYUZO-SHOP  do not cancel or exchange or refund for change of mind, individual reasons or incorrect products order and delayed delivery as international shipping parcels dispatched. We have no responsibility to refund your payment for a defective product unless the following 2 situations.

1.One of the products in your order is forgotten or incorrect to put into your parcel.
2.A claim of EMS insurance is paid or confirmed by JP post or the local post for loss, damage and delay.

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