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Shop Japan. We ship worldwide, bringing Japan directly to you.

※Depend on the countries or areas, we cannot ship our items.
 Please be understanding of this beforehand.
※For Pilot, we would decline to take an order for the International Shipment and a bulk order for reselling.

We would start some shipping methods to ship foreign countries!
Please let us know the shipping method writing the remarks when you order.
If we cannot ship by the shipping method you designate because of the over weight, we would send an E-mail.
1. EMS ( International Express Mail Service )
○ This has compensation.
○ After shipment, we would inform the tracking number.

2. International E-packet
○ This has compensation.
○ You can choose this shipping method in case your order price is under 6000 JPY.
○ And the shipping weight must be under 2kg.
○ After shipment, we would inform the tracking number.

3. Small Packet
The shipping fee is the cheapest of ours.
○ This method doesn't have any compensation.
○ Even if your parcel will be lost or broken, we cannot do anything.
○ This method doesn't have the tracking number.
○ The shipping weight must be under 2kg.

 

*Notification*
We don't ship any box and warranty card for all writing material.  
Only writing material itselfwe ship. 

・Our customer care in English is only by e-mail, NOT by telephone. Because there are NOT ANY English speakers at our store.
・For E-mail, we usually use dictionary or translation software to contact with you.
However sometimes we use the wrong terms. Please understand beforehand.

Shop Overview

Company Name Printus Co., Ltd.
Shop Name KOMAMONO HONPO
Shop Address 6-10-4 Owadamachi Hachioji-shi Tokyo 192-0045
Shop Phone Number +81-570-666-741
Shop Fax Number +81-42-649-3912

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

JP Post Small Packet

Your order will be shipped to you via Post Small Packet. A lower rate than EMS for smaller articles up to 2 kg. Although not as insured as EMS, it is a more economic choice for international shipping. Depending on the destination, the delivery date might vary.

JP International e-packet

○ This has compensation. 

○ And the shipping weight must be under 2kg.

○ After shipment, we would inform the tracking number.

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Alipay

The “Payment Amount” is calculated as below. “Payment Amount” = Product price total + shipping fee

Upon confirming your order, we will send you a link to make a payment    via Alipay’s secure payment page. You must finish the payment process before the deadline to complete your order.

Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet : https://global.rakuten.com/en/help/payment/alipay_mobile.html

Return Policy

We cannot accept any return/exchange on overseas orders.

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