This product is used. Has been cleaning ago shipment in our store, but may have just left scratches and dirt. Please note that we price configuration based on this point. Dot LCD 4 points or less to come off, no matter what position we will warranty. Of deterioration of the battery performance declines for the, we will be out of warranty. If customers cancel, but very unfortunately, if the order cancellation fee of 10% of the product price.