GOLFRANGER

JP Post EMS	Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Credit Card	We accept credit and debit cards. The following credit and debit cards can be used: •Visa •MasterCard •American Express •JCB •others Due to the increasing number of fraudulent transactions with unauthorized use of credit card, we may request to change the payment method to Paypal or bank transfer, especially for high-priced items and first-time users.
PayPal	We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment. Note *Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.
UnionPay	The “Payment Amount” is calculated as below. “Payment Amount” = Product price total + shipping fee Upon confirming your order, we will send you a link to make a payment via UnionPay’s secure payment page. You must finish the payment process before the deadline to complete your order. Please check the payment process from the link here. https://global.rakuten.com/en/help/payment/unionpay.html

Return/Cancellation Policy

We cannot accept any cancellations or returns of purchased items.
We are unable to accept returns that are due to the following reasons.
1. Wrong Impression/Slight differences in size measurements and conditions.
  The description is subjective and the impression may vary from person to person.
  Sizes are measured piece by piece by hand, and so are the damages and conditions.
  Slight scratches, difference in measurements and the signs of use are unavoidable.
2. Color appearance
  The color of the actual products may look slightly different from the images.
Please feel free to contact us in advance for any questions about our merchandise before making a purchase.

Shopping Procedure


1. Place an order Place an order from the product page by adding the item to your cart.		2. We process your order Your order is processed on the next day, and then the international shipping fee including packaging materials are calculated. We take this step for each order since our merchandise is unique secondhand goods. Please note that this procedure may take us up to about 3 to 5 days since we carefully check the ordered items (we inform you with any undescribed flaws at this point), pack them and weigh the whole package.		3. Make a payment Once the shipping fee is confirmed, we either process your credit card or provide you with a link to PayPal invoice where you can make a payment for the total billed amount. The payment through PayPal is due within a week from the date we send out the invoice from our system. PayPal account is not necessary for this payment and you can use your credit card by entering your credit card information. All handling fees charged upon PayPal transaction are on us.		4. Shipping Once your payment through PayPal is confirmed or the credit card transaction is successfully authorized, we will ship out your order via EMS right away. Once your order is shipped out, we will inform you with EMS tracking number. We cannot ship to the transfer company like "TENSO.com'

Prohibited and Restricted Goods

Items by Country
- Policies regarding prohibited and restricted goods differ in each country of destination.
  Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
- https://event.rakuten.co.jp/borderless/infoservice/en/#05
- * Please contact your local postal service handling EMS for information on other countries.

Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

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