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TRAD HOUSE FUKUSUMI

Our store set up the base in the business center "anchorage" of Osaka and was able to reach the traditional fashion release 25th anniversary in '98.
We are specialty stores treating the business sack suit of the New Yorker, a traditional model. We are loved to the people in the know as a store specializing in traditional fashion fashions by many customers.
We are particular from a stage of the cloth. In addition, We select carefully and am particular about the contents of the suit.
When you came to Osaka, please come to the store.
We look forward.

 

注文から発送まで / From order to shipment


1. Order
2. Guidance (*1) such as the postage
3. Payment
4. Shipment

(*1)We will ship the ordered items within about 3 business days after we receive your confirmation mail about the total bill amount including the overseas shipping fee.
For confirmation,
please reply when you see this email.

When we cannot confirm your answer within 5days, we consider that you understood shipping fee and send out your order item.
 

お支払方法 / Payment Method


クレジットカード・UnionPay・Alipay・PayPal
注文者と受取人とカード名義が違う場合はご注文はお受付できません。

For overseas orders, following payment methods are available:

- Credit card (Visa, MasterCard, Diners,JCB and AMEX)
When you order in the credit card payment, please order in the same person the name of the credit card holder and the recipient and purchaser.

- UnionPay
- Alipay
- PayPal

We cannot ship if the shipping address registered in the order and real shipping address do not match.
When the first time in our shop received an order from you, there is a case that we sometimes ask you to change the payment method.


 

発送方法 /Shipment method


EMS
保険をつけて発送します。(保険代金は当店負担)
 
For overseas delivery, we use EMS.
We attach insurance and send it out. (the insurance cost bears our store)

 

輸送による破損 / Damaged by transportation


まずはお客様から運送会社へご連絡して下さい。
お客様が荷物の破損状況を運送会社へ申請して頂くことが必要です。

At first please contact from a visitor the transportation company.
You(customer)  have to apply to the transportation company for the damage situation of the baggage.

 

送料と配送期間 / The postage and delivery time


海外発送は商品代が3万円を超えても送料は無料になりません。
梱包前におおよその重量を計算し送料をお客様へお知らせしております。
梱包材(薄紙など)の量によって重量が変わる為、
お客様へお知らせした送料と実際の送料に違いがある場合がございますが
何卒、ご理解の程、よろしくお願い致します。

国・荷物の重さにより異なります。下記URLからご確認ください。
【URL】http://www.post.japanpost.jp/int/charge/list/ems_all.html

Even if the product price exceeds 30,000 JPY as for the overseas shipment, the postage does not become free.
We calculate approximate weight before packing and tell a customer about the postage, and weight changes by the quantity of packing materials (tissue paper).
There is the case that is different from postage that we tell customer about in real postage, but, please understand it.

Please refer to EMS site for shipping fee by area or delivery time.
【URL】https://www.post.japanpost.jp/int/charge/list/ems_all_en.html

 

関税 / Import tax

  • 購入した商品に対し、お受け取り国での通関時に関税やその他の輸入税、および通関手数料が課せられる場合がございます。
  • その際は、お受取人様のご負担となりますので、お届け時に直接配送業者へお支払いください。
  • なお、税金や通関手数料に関するポリシーは各国によって異なりますので、詳しくは、お受け取り国の税関にお問い合わせください。
  • Additional import duties and taxes may be charged on customs clearance into your country.
  • Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
  • The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.

お問い合わせ / Contact us

  • 英語での対応は、メールでのみ可能です。
    お電話をいただいても十分なご対応ができません。
    英語でのお問い合わせをご希望の方は、メールにてお問い合わせくださいますようお願いいたします。
    Customer-support in English is only held by mails.
    If you call us for customer-support in English, sorry that we can't provide you with enough support.
    Therefore, please send mails if you want to contact us in English

Shop Overview

Company Name MESSENGER Ltd.
Shop Name TRAD HOUSE FUKUSUMI
Shop Address Sembachuo3-2-8-B106 Osaka-shi Chuo-ku Osaka 541-0055
Shop Phone Number +81-6-6251-4976
Shop Fax Number +81-6-6251-4977

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others
  • When you order in the credit card payment, please order in the same person the name of the credit card holder and the recipient and purchaser.We can not recieve the order if it is different, please order by the any payment.
  • We cannot ship if the shipping address registered in the order and real shipping address do not match.
  • When the first time in our shop received an order from you, there is a case that we sometimes ask you to change the payment method.

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

UnionPay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via UnionPay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
https://global.rakuten.com/en/help/payment/unionpay.html

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html

Return Policy

To overseas customers

■Cancelation Policy

We will not accept cancellation caused by customers.

We will cancel your order if the payment had
not been properly made until the due date.

■Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.

We do not offer any return policy for items' purchased from outside Japan, unless the item was initially defective at the time of delivery.
▼Japan (Osaka) true store  business day guidance.
The day of this color is a regular holiday.
 
 
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