Shop Japan. We ship worldwide, bringing Japan directly to you.

     
                                                                                                                      SHOP TOP  Shop Overview  Payment  Shipment  Return Policy
Right after your order, an automatic reply from Rakuten ichiba will be sent to you.

You will receive an e-mail from our shop with the total bill amount including the overseas shipping fee.


Your order will be shipped out after your payment is confirmed.


About Customs, Duties and Taxes


The price written in invoice is the item's price before using Rakuten point and Rakuten Coupon.
Therefore,when the customs duties is taken,the price is based not the amount charged but the item's price.

Import taxes, customs duties and fees may be levied by the destination country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.  



For overseas delivery, we use JP EMS.
After the shipment is made, you will receive an e-mail with tracking number.


Privacy Policy

We are taking the utmost care on our customers' personal information (address, name, e-mail address, etc.)
Your personal information is only used for conducting business with us.

Shop Overview

Company Name Fishland Co.Ltd
Shop Name Fishland Rakuten Market shop
Shop Address 1-41 11chome, Hachiken 10-jonishi Nishi-ku Sapporo-shi Hokkaido 063-0850
Shop Phone Number +81-11-611-2306
Shop Fax Number +81-11-611-2306

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

JP Post Registered Air Small Packet (e-packet)

Your order will be shipped to you via the "e-packet" of Japan Post.
Within order amount 6, 000 JPY, weighs up to 2kg are eligible.
A lower rate than EMS for smaller articles up to 2 kg.
You can keep track in some countries.
It takes a number of days than EMS.
 

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB

The applicant's name must be the same as the card holder's name.
 

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.

Note

Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Import duties and taxes may be applied upon customs clearance into your country. Please pay such costs directly to the delivery agents or the customs office upon delivery. For details, please contact the customs office of your country.

We will confirm shipping costs and contact you separately.
After order, an automatically reply in Japanese will be sent to you immediately from Rakuten, Inc. Please note that the shipping fees are excluded in the total amount of this e-mail.
 
Your ordered item will be shipped out only after your payment is received.

Return Policy

< Return and Refund Policy >
Any return or refund will not be accepted once order confirmation e-mail is received.
 

Cancelation Policy

Please understand that we can not accept cancellation for overseas orders.
We will cancel your order if the payment had not been properly made until the due date.
 
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