Rub cork buckling up, surface drop, draff (the sediment), box, and, in the case of a nostalgic product, there may be a dirt, a sunburn. In addition, in the case of champagne, carbonic acid may fall out. After understanding it, I would like the purchase beforehand. Please be in particular careful when you are used as a present. ※When these characteristics are founded before a publication, I specify so on the product page.
Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee
Return Policy
◆Return Policy
Please note that we do not accept returns and exchanges of products. If for any reason you receive your order damaged, please contact us for either an exchange or refund as soon as possible. To claim insurance to shipping company or post office, it will be necessary to check the damaged item. So please do not throw the damaged item away.
◆There might be some differences between the photo and the package of the product due to the changes of specifications and details of the manufacturer. Please inquire before purchasing the product if you are concern about any possible changes between the package and the photo of the product. We might not be able to fulfil your requests and inquiries after the product being purchased.
◆To avoid shipping the wrong products or quantity of an order , we do not accept changes of items and quantity after an order being placed. If you wish to change the items or quantity, order will need to be cancelled and you will have to place a new order again. Should you have any questions regarding, please contact us through email in advance. We appreciate your cooperation.