Credit Card(VISA, MASTER, JCB, Diners, AMEX) are all available.
※We use SSL system for the security of credit card. Card number will be encrypted and sent secuely. You may rest assured.
Please read our terms and notes before shopping.
It will be regarded as you agreed our terms and notes when you start shopping.
24-hour service for online orders.
Please contact us by phone as follows Monday-Friday(Tuesday closed) 9:00-22:00 Tokyo time.
Saturday 9:00-22:00 Tokyo time
※Please kindly note we are not open on Tuesday, Sunday and holidays, we'll reply your e-mail on the next business day accordingly.
Please note we do not accept the cancellation of overseas delivery.
The order will be cancelled if the payment could not be confirmed after 5 days according to Tokyo time.
Additional taxes and handling charges may cause during custom clearance.
Please pay these extra charges directly to the person when you received your package.
Since the custom policies might be different, please inquire your custom for more details.
We do not accept the overseas return or change of goods according to our company's policy.
Please check all the details before ordering.
Order amount + 2000 Yen. (Delivery free for domestic delivery) Although the 8% consumption tax will not be charged in the order amount, the overseas handling charge will be 8% accordingly.
We use EMS to send our products. (Delivery methods might change accroding to different situations).We'll try to ship the commodity in 3 working days after the confirmation of your order(payment confirmation for prepayment), we would contact you by e-mail if by any chance the shipment were delayed.
It will take around 7-14 days for overseas delivery.
Our products are all second-handed products.
From ording to delivering
1. The order confirmation mail will be automatically sent to you after ordering.The amount in the order will be shown as domestic price.
2. We will send you a formal mail which includes the order amount and delivery charge directely afterwards.
3. We'll send the commodity in 3 working days after the confirmation of payment. It might be late due to the custom clearance. Please note we do not accept return and refund after order confirmation.
Second-hand shop license
Brnad Of Queen Co., Ltd Tokyo Metropolitan Public Safety Commission No.307741306526 We'll only use our customer' personal information for contacting them during the delivery of goods.
Our company is responsible for all of our customers' personal information. It will be securely taken care of and will not.
Brand Of Queen Co., Ltd
Sumida1-5-2, Sumida District, Tokyo
Store Operation Manager:Masato Suzuki
Store Security Manager:Masato Suzuki